This is an awful hotel. Like many others, I was duped into staying here by the undeserved rating from Relais & Chateaux. We arrived Sunday night and were told that no room service or other food was available because the restaurant was closed. The service at breakfast the next day was so bad that we wound up leaving. There was yelling from the kitchen that could be heard in the dining room. The one waiter on duty had trouble handling the three tables in the restaurant. Simple requests for coffee and juice seemed to be an imposition and were never met. At checkout, nobody even asked how our stay was. The "Deluxe Room" was far from deluxe. This place is a joke. I will be contacting Relais & Chateaux to inform that organization of my opinion of the property, and that because this property is a Relais & Chateaux member, I can no longer rely upon membership in Relais & Chateaux as a guarantee that a hotel is a luxury property. If the owners of this property had any self respect they would simply close down. When the vast majority of reviews rate your hotel "terrible" one would think the owners would take notice.
- Official Description (provided by the hotel):
- HOMESTEAD INN ~ THOMAS HENKELMANN HAS LONG BEEN CONSIDERED ONE OF THE COUNTRY'S FINEST ADDRESSES.THIS EXQUISITE PROPERTY IS LOCATED ON THE BELLE HAVEN PENINSULA. MAJESTICALLY POISED ON 2.744 LUSHLY LANDSCAPED ACRES, THIS TIMELESS ARCHITECTURAL MASTERPIECE IS HOME TO A LUXURY BOUTIQUE HOTEL AND WORLD RENOWNED FRENCH RESTAURANT THOMAS HENKELMANN IS AN IMPRESSIVE MODERN SHOWCASE OF ELEGANCE, WARMTH AND SOPHISTICATION. HOMESTEAD INN -THOMAS HENKELMANN EXEMPLIFIES THE BEST BY BLENDING DETAILS AND CHARACTER WITH SUPERB MODERN AMENITIES. ... more less
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- Also Known As:
- Homestead Hotel Greenwich