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“Extraordinary Dining Experience”

JHouse Restaurant & Bar
Ranked #45 of 159 Restaurants in Greenwich
Price range: $12 - $50
Cuisines: American
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Business meetings, Bar scene
Dining options: Breakfast, Lunch, Dinner, Late Night, Outdoor Seating, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Riverside Avenue
Description: J House Restaurant. Offering seasonal and locally sourced farm to table American Cuisine in both bright and intimate indoor and outdoor garden patio settings.
Greenwich, Ct.
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Extraordinary Dining Experience”
Reviewed October 7, 2013

Eleven 14 Kitchen has a diverse menu with excellent healthy and savory choices. Food is prepared and presented beautifully. The quality of the food, service, attention to detail by the chef, his staff, and the restaurant servers are extraordinary. In addition, they take special dietary needs quite seriously which makes for a safe and comfortable dining experience. Being gluten free, they ex understanding, ability, and willingness to accommodate with specially prepared dishes that were delicious. And finally, he ambiance of the restaurant is delightful, warm and inviting.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Marianne167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Visitor rating
    27
    15
    4
    8
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Philadelphia, PA
Level Contributor
1 review
“Great dinner”
Reviewed August 28, 2013

We stayed at the hotel and met two cousins who also traveled from out of State (Pennsylvania, Massachusetts and California) for a family get together. We wanted to be able to relax, eat well, and talk. The unexpectedly delicious dinner was a huge bonus. All four of us like good food, love seafood, and welcome a menu with unusual choices. Dinner was wonderful, the service was attentive but not overwhelming and the outdoor setting was comfortable and very pleasant. Loved everything we ordered including the desserts.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank AE1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Level Contributor
46 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Enjoyed a nice dinner”
Reviewed July 28, 2013 via mobile

Arrived early (5pm) and they were accommodating. Enjoyed a nice quiet meal of organic salmon and a side of grilled asparagus (yummy but a little salty for me). Pleasant and attentive waiter. Freshly filled water and promptly cleared dishes. Would definitely recommend.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank katsrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katonah, New York
Level Contributor
105 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
“An oasis”
Reviewed July 16, 2013

It was a quiet evening and we were among only several tables in the restaurant (am sure it is bustling on weekends). The room was extremely comfortable with lots of room between tables. Service was pleasant and professional and our waiter went the extra distance to be sure everything was to our liking. The food was carefully prepared and we were happy to have a civilized dining experience (i.e., we could hear each other!). Definitely worth a return visit.

Visited June 2013
Helpful?
Thank Travelsalot05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwich, Connecticut
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Overated”
Reviewed June 16, 2013

We went to Eleven 14 Kitchen expecting a good breakfast. We left disappointed. We
originally ordered a breakfast pastry basket to start. They took twenty minutes and then told us that there were no pastries left, and they did not seem to care. Throughout the whole meal, we received bad service. It took us 40 minutes to get pancakes and considering how empty the restaurants, we are not sure what happened in the kitchen. This, of course, wouldn't have mattered if our food was tasty, but it was not. It was a very disappointing experience and I will not be coming back.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan W, General Manager at JHouse Restaurant & Bar, responded to this review, July 10, 2013
Dear Mark S,

Many kind thanks for sharing your comments regarding your recent experience at eleven14Kitchen. Clearly, your breakfast experience was miserable at best; and for that I am truly sorry. While wholly unacceptable to find out so late that any item is no longer available, there can be no excuse for thoughtless or uncaring service. Although I have only recently joined the property, it gives me no great pleasure to say that I fully agree with you that our breakfast service to date has been poor, and nowhere near our own expectations. As a result, we will be completely overhauling the service and our standards for breakfast immediately.

While this may come as cold comfort to you at this point, I would however invite you to return at some point in the future, to allow us another opportunity to redeem and delight you and your guests. Please feel free to reach out to me at your convenience so that I can make any arrangements.

Best,

Jonathan Wise
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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