Few weeks ago I stayed at the Delmar Hotel in Greenwich while doing business in the area. The hotel is very beautiful and the hotel staff was very professional and friendly. I especially appreciated the complimentary ride to the offices in the morning and unlimited coffee. The hotel restaurant is another story. First I was disappointed to learn that the chef who I met there few months ago is no longer there and until today the restaurant does not have an executive chef! Second the restaurant service was very poor and chaotic. It seemed to me that the waiters were unable to manage servicing both inside and outside sides of the place, the hostesses seemed not aware what is going on and overall attitute was very arogant. For example: I asked for table outside and was told that there was no table available and I could wait for 15 minutes. I decided to wait but nobody came to get me for 25 minutes until I asked the hostess again. I ended up eating in the main dining room which was fine but simple sorry would help (nobody apologized). There was not one waiter taking care of my table which seemed very unorginized to me. One waiter brought me water, another bread basket, another one asked about my drink order which I already told the first one.... I will be back in Greenwich but will definitely choose different restaurant to go to - Greenwich Avenue offers many other possibilities, especially if I can get a ride with the hotel car.
- Official Description (provided by the hotel):
- A stunning jewel for travelers with a taste for Old World style and bespoke services, Delamar Greenwich Harbor ranks among the most elegant boutique hotels in the country. With a prime location on the beautiful waterfront, this luxury hotel in Connecticut features 82 deluxe guest rooms and suites arrayed with luxurious, European-style furnishings, relaxing hues, and contemporary communications technologies. ... more less
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- Also Known As:
- Delamar Hotel Greenwich Ct