I returned this Starbucks this week....the line for the drive thur was long (as usual) so I went inside. What I found was unreal! One employee as standing at the counter with nothing to do. The barista was chatting with a friend. Two others were chatting away in the office. There was only lone employee handling the drive thur window. No wonder there was a long line. This Starbucks cannot seem to get it together when it comes to the drive thur service. They do not seem to think that this is a priority....so I will avoid the place entirely from now on.