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Hilton Garden Inn Hartford South/Glastonbury
Ranked #1 of 2 Hotels in Glastonbury
Certificate of Excellence
GreenLeadersSilver level
Hopewell Jct, NY, United States
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Staff”
Reviewed March 6, 2014

Local staff were VERY pleasant, helpful with directions and very knowledgable of area. Saved us time and anxiety of getting to our final destination and gave us tips for parking and restaurants. Also had an issue finding a local church which they handled with easr. GREAT PLACE - 2nd stay for us and we will definitely return

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGlastonburyGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, March 11, 2014
Thank you for taking the time to share your review on TripAdvisor. We are alway delighted to see reviews about the team here and when they are recognized for doing all they can to make your stay special. We look forward to your next visit with us.
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524 reviews from our community

Traveler rating
    308
    146
    55
    8
    7
See reviews for
152
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Fountain Hills, AZ, United States
1 review
Reviewed March 3, 2014

The Hilton Garden Inn in Glastonbury, CT is a great value for business travelers. The hotel itself is cleanand has a nice restaurant and bar area if you don't feel like going out. It's in a good location with shopping and a number of excellent restaurants to choose from. I always stay here when in the Hartford area for business.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGlastonburyGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, March 11, 2014
Thank you for your recent review. We are pleased that we are part of your travels to the area and more so that you enjoy your time with us. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 25, 2014 via mobile

One of the best Hilton properties I have stayed at staff is outstanding very friendly location is very good close to Hartford and other business environments strongly recommend this Hilton Hotel as one of the best

Stayed February 2014, traveled on business
Helpful?
Thank nepa101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGlastonburyGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, February 27, 2014
We thank you for taking the time to share your stay. The staff appreciate being noticed for doing what they love to do, help our guests. We look forward to future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, United States
1 review
Reviewed February 25, 2014

Try it you will enjoy it. Quality was the word from top to bottom. the stay was one of the best I have had anywhere. They covered us on every need and the attention to detail was a pleasant surprise. Just don't spread the word and save some room for me. I liked this place and I will be back.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGlastonburyGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, February 27, 2014
Thank you for the recent review. We are always pleased when our efforts are appreciated by our guests. We believe that all the little things matter as much as the big. We love being part of your experience to the area and look forward to any future visits.
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Kingston, United States
1 review
Reviewed February 23, 2014

We stayed here 2 nights and thoroughly enjoyed our time here. The staff was friendly and helpful; the entire place was spotless. I wore my white fuzzy socks from our room, through the lobby, and in to the dining room. When I got back to the room, I showed my family the soles: they weren't dirty at all! The breakfast was good; you can get a made-to-order omelet, French toast, pancakes - much better than the typical continental breakfasts. The weather was really bad the 2nd night and we ate dinner there - the food was good and reasonably priced. The pool and hot tub were clean - my son is a lifeguard and my husband is a certified pool operator and it met their standards. It's close to restaurants (walkable), an upscale outlet mall, and a couple of plazas. I like being in civilization so that should you need something, you can run to the supermarket, drug store, or a place such as TJ Maxx. Though this wasn't a vacation destination (for us), if we had the opportunity, we would definitely stay here again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Amee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGlastonburyGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, February 25, 2014
Thank you for taking the time to share your review. We are very pleased that you enjoyed your stay and our services. As you witnessed our team takes personal pride in our hotel and it is very much appreciated when it is noticed by the guests. We hope that you will join us again in the future and wish you safe travels.
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Enfield, United States
1 review
Reviewed February 19, 2014

We stayed here for "Valentines" night. paid extra for a "Hot Tub" room. Hotel room was not ready at 3:00pm check in. Was not ready until 4:00pm. Was forced to stand at the front desk until housekeeping could confirm the room had been cleaned. Went to the room, and the handle of the hot tub was broken. The shower refused to drain and overflowed onto the bathroom floor. Had to call a front desk, who told me repair guy was working both hotels (Another Hilton Hotel was right next door). Took 30 minutes for him to arrive. Took an hour to fix the Hot Tub, couldn't fix the drain problem due to improper equipment. Asked to move rooms, took another 45 minutes before another room could be found, and was only found due to another cancellation. Otherwise I would have had to have a non-hot tub room or leave (the hot tub was the whole reason I booked a room here in the first place). After moving rooms, the heater was no longer a climate controlled panel, but rather a wall heater that you would find at a 1 star days inn. The door knob that lead from the bathroom into the room was broken as well. All this was resolved by 50% off the rate and a free breakfast, the absolute least they could offer considering the distressed caused by this disaster of a hotel on Valentines day. Also, all the "Hot Tub" rooms are directly against the elevator shaft so you can hear it rumble up and down all night and day.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGlastonburyGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, February 20, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize you were disappointed in your visit. We will use your comments as we continue to evolve our guests' experience and we hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.
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Boston,MASS
Level 6 Contributor
107 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed February 14, 2014

Excellent Hilton property and outstanding location to great shops and restaurants. Rooms were fantastic - great service - no need to say more ....bring some extra Keurig for your room - coffeemakers are a nice touch here !

Room Tip: Away from the elevator ....
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank familymanBoston_MASS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGlastonburyGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, February 20, 2014
Thank you for taking the time to share your review. We are pleased that you enjoyed your stay and our upgraded Keurig Machines in the guest rooms. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Hartford South/Glastonbury

Property: Hilton Garden Inn Hartford South/Glastonbury
Address: 85 Glastonbury Blvd, Glastonbury, CT 06033-4401
Phone Number:
Location: United States > Connecticut > Glastonbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Glastonbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Hartford South/Glastonbury 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Hartford South Glastonbury Hotel Glastonbury
Hilton Garden Inn Glastonbury
Hilton Glastonbury

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