We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent food”
Review of Bollywood Grill

Bollywood Grill
Ranked #16 of 88 Restaurants in Glastonbury
Price range: $3 - $18
Cuisines: Indian
More restaurant details
Restaurant details
Dining options: Dinner, Buffet
Description: Authentic indian cuisine with excellent quality of food, service and decor that will transport you to whole new experience.Bollywood Grill, Glastonbury, 06033, Indian, restaurant, discount, coupon, coupons, delivery, pickup, catering" />
Level Contributor
88 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Decent food”
Reviewed June 29, 2014 via mobile

This was our first visit to the restaurant . Nice decor - paintings were interesting . The food we got was good . Our biggest concern was that they "ran out of aloo paratha". This is the first indian restaurant we have been to which ran out of one of the most popular dish!

Helpful?
Thank Gapluching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neha V, Manager at Bollywood Grill, responded to this review, June 29, 2014
Thank you very much for your kind comments and also the candid feedback. First of all we are so very glad you enjoyed the food and the ambience. I am myself very surprised about being sold out of aloo paratha . I sincerely apologise for the incident. It is very unusual and rare that we ever run out of aloo paratha. In fact, I verified that we have not been out of aloo paratha recently. However, something did seem to be amiss and I will find out. Please let me know the date this incident happened so that I can also review it with the related wait staff. We take every review and feedback seriously and want to ensure you that we will get to the bottom of whatever the issue was and fix it so that it does not repeat again. I have also already discussed and passed the feedback to our chef and the wait staff. Again, thank you very much for taking the time. We appreciate it highly and look forward to seeing you again.
Kind Regards
Neha V.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

54 reviews from our community

Visitor rating
    21
    22
    6
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chula Vista, California
Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Dinner on June 25.”
Reviewed June 27, 2014 via mobile

Visited on a Wednesday night for dinner after finding info on TripAdvisor. Very nice meal with excellent service that was very friendly, helpful and timely. We had appetizers and main course with drinks. Mixed appetizers were excellent but could have a spice warning attached!! Selection of mains was great and food came well presented, hot and in large portions. We ordered a bread basket and received enough for at least 6 people! The curries we chose were all excellent with spice levels as ordered. We visit Glastonbury multiple times per year and now we have been once we will definitely be back. Great meal, thanks!

Helpful?
Thank alanh1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neha V, Manager at Bollywood Grill, responded to this review, June 28, 2014
Thank you very much for taking the time to review and provide feedback. We appreciate it highly. Glad to hear that you had a good experience. I will make sure the feedback related to the spice level is appropriately addressed. We look forward to seeing you soon.
Neha V.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cromwell, Connecticut
Level Contributor
126 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 186 helpful votes
“UPDATED!! New owners!”
Reviewed May 16, 2014 via mobile

This place is amazing. Food is outstanding and service was so pleasant we stuck around after dinner and sat at the bar just to chat it up with the owners. For those reviewers that gave this place an average rating based on their," slow service" experience, try cutting these new, young owners a little slack while they work out the kinks and correct the mess the previous owners created. This is, by far, the best Indian food I've ever eaten. The staff is extremely patient and more than willing to take the time to answer and explain any questions you may have. They couldn't have jumped through more hoops for us if they tried!! Well done and I'll probably see them this evening.

Helpful?
2 Thank Renee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neha V, Manager at Bollywood Grill, responded to this review, June 23, 2014
Thank you so much for you kind comments. We appreciate it highly. Every satisfied customer is an immense source of pride for us. We celebrate each of these small victories and use it as motivation to continue striving to do better. We are so glad you gave us a chance by deciding to come back and are so very glad that we were able to turn around the perception favorably. As you noticed, new management took over the the place about a year ago and have since been chipping away at turning the place around. Hope the word gets around and every customer who has had similar experience like yours at least decides to give the new management team a chance and the benefit of doubt to redeem the missteps of the past. We will keep going to the very best of our ability to continue making the experience enjoyable and satisfying from the perspective of quality of food, service and ambience. Thank you again, Neha.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Best Indian grub”
Reviewed May 15, 2014 via mobile

Hands down the best Indian grub in town. The traditional paintings add a nice ambience. Waitstaff is very friendly. Try the lamb samosas and the chicken tikka masala with naan. It is so good.

Helpful?
2 Thank Sheldonnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriden, Connecticut
Level Contributor
364 reviews
261 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
“New owners”
Reviewed May 1, 2014

We've been to this restaurant many times and the new owners definitely need to get their act together. We always got Papadum and the accompanying relishes as soon as we sat down not this time. When we got our garlic nan not as good as before we asked to the relishes and heard an oops sorry and they were brought out with the Papadum (must smaller relishes than before). We ordered 2 beers and they were drought to the table still capped with no bottle opener. My dish seemed to have a lot of potato and less meat than before.

I'd say that the new owners probably just need time yo straighten things out and wish them luck.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank JohnBCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Bollywood Grill also viewed

 

Been to Bollywood Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing