One thing you will notice at this if you have visited the Hanafins in New London is that the owner is preying on patrons to pay inflated glastonbury prices. For example, the same scotch that sells at the New London pub (Writer's Tears) is $10 more! Service has been weak from the start and has been given many more chances to show improvement. Typically this has been in the form of slow service (even when slow) and being given the wrong food. Familiar patrons or ones that may have made the trek to support the new pub can be greeted as nothing more than potential dollar signs. There is no interest in valuing regulars. The food is good enough. The selection of beers is very good. The prices and service are shameful.
-a former regular
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