This was my 4th stay at the Marriott in Farmington, CT - an absolute delight! I came in for a business trip to start the new year and was greeted at the door with smiles and a warm welcome. The front desk staff was most cordial as I experienced in previous trips but what I didn't expect was the exceptional level of service that followed!
My room was immaculate, comfortable, and well appointed, however, the heating system was not working properly so an engineer made an adjustment and it seemed ok but my sleep was fitful. I mentioned this to management the next morning. A staff member at the front desk was apologetic and very gracious. She offered a gratis room upgrade and I slept like a baby the next night. Frankly, I did not expect this and I was very grateful.
The staff at this hotel goes out of their way to please their guests. My complements to Noreen and Johnny who greeted me when I arrived, Patrick and Brian, waitstaff in the dining room and lounge, Donnetta, front desk associate who found and delivered clothes that I left behind (thank you), Susan, an amazing front desk associate that was very helpful to me, and Dino, their gracious GM.
- Official Description (provided by the hotel):
- Enjoy a memorable experience at the award-winning Hartford Marriott Farmington. Our Farmington hotel's location in Connecticut is ideal - moments from West Hartford and top destinations like West Farms Mall, Wadsworth Atheneum and Mark Twain House. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Hartford Farmington Hotel Farmington
- Marriott Farmington
- Farmington Marriott