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“Good but some improvements needed” 3 of 5 bubbles
Review of Extended Stay America - Hartford - Farmington

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Extended Stay America - Hartford - Farmington
Ranked #6 of 7 Hotels in Farmington
Burlington, Vermont
2 reviews
“Good but some improvements needed”
3 of 5 bubbles Reviewed June 2, 2013

I was going to give a 4 as we really liked the location of the hotel, the full kitchen, spacious bathroom, and nice sitting area. However, it would have been difficult to cook as there were no pots. Then in the morning I was extremely disappointed by the complimentary "breakfast". These days that means coffee, juice, yogurt, fruit, bread, and jam, and often more. However, all we got was coffee, an oatmeal bar, and a small muffin. If you don't want to cook or eat a decent breakfast, the hotel is a good value.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cbr2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review, June 4, 2013
Thank you for your recent review of your stay. We appreciate the kind comments about our hotel's location and your comfortable, spacious room; however, we apologize that the breakfast did not meet your approval. This is a new feature at our hotel, so we will keep your feedback in mind as we continue to make improvements.

Thank you very much for providing us with your feedback. I invite you to contact me, at far@extendedstay.com, if you have any additional comments. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
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131 reviews from our community

Traveler rating
    58
    35
    22
    9
    7
See reviews for
23
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55
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
MA
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed May 27, 2013

Clean ,roomy and comfortable ! Easy to get to, and right off the highway. Check in was a breeze and Colleen was AWESOME, friendly and helpul ! when we were checking in she pulled out a basket of toiletries and asked us if we needed anything..I wouldn't hesitate to recommend.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jltmet56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review, May 30, 2013
Thank you so much for sharing your experience with us. I am so glad that you found our staff to be friendly and that you truly enjoyed your clean, comfortable room. I will be sure to share all of your remarks with the entire team, especially Colleen.

Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
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Bellmore, New York
1 review
5 of 5 bubbles Reviewed May 21, 2013

Everything from the Lobby, hallway, and elevator to the room,bathroom and kitchen was spotless. There was a weird smell in the hallway,but I guess you have to expect that when there are kitchens around. Also, the doors have this weird mechanism that makes them close slowly at first, but then they kinda slam shut the last few inches. This was a bit unnerving when the housekeeper had to go from room to room, cleaning. We asked her to keep it down and she was really nice about it. The front desk staff was also friendly, and helpful. The breakfast was light, coffee, muffins, oatmeal, cereal bars and fruits but the the area was kept clean, which is very important to us. The hotel was also VERY accessible from the highway. We would definitely stay here again. In fact, we're looking into having our next family vacation in the area. Thanks and keep up the good work.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Netski19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review, May 30, 2013
Thank you so much for sharing your experience with us. We appreciate you letting us know that you found our staff to be very friendly and helpful during your visit. Please accept our apologies that you were disturbed by the housekeeping staff; however, I am glad that we were able to eliminate these noises in a timely manner.

Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 8, 2013

Certainly a good place to stay, with good staff and clean rooms. We chose this hotel because of kitchen facility. All was as expected, I.e very nice except complimentary b'fast. They had muffins, coffee, tea, apples oat meal.. But I expected cereals and milk too, which was missing. Though we had kitchen, so did not face any problems in meals but as per me, when they say that they provide complimentary b'fast, we start expecting. Overall excellent.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank suigeneris27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review, May 10, 2013
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your accommodations. I do apologize about the confusion with our grab and go breakfast.

Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mobile
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 7, 2013 via mobile

Overall this is a nice place.
The room is very clean and the kitchen even has an oven. The hotel is right off 84- very easy to get on off the highway.
We travel with our dog and they give people with pets rooms on the first floor close to the exit doors to make it easier to take your dog outside. Plenty of grassy area for your pet and poo bag station provided. We booked through Priceline and got our room for 50/night! We stayed here for 6 nights and would stay again. They have a laundry room, a fitness room, the parking lots are well lit.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelin_sub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review, May 9, 2013
Thank you so much for posting a review of our property. I'm glad that you enjoyed your stay with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed April 22, 2013 via mobile

The friendly staff with the quality of the room making staying out of town feel like you are at your own home. The grab and go breakfast is good for those that enjoy coffee. Check out is quick and efficient whereas checking in for returning customers (weekly in my case) is a bit redundant.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KMaxfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review, April 24, 2013
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you are enjoying your stays with us.

Once more, thank you for posting your review. We look forward to offering you coffee each morning and assisting you with checking out and checking back in as needed!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington, Connecticut
1 review
3 of 5 bubbles Reviewed April 13, 2013

Hello,
After my stay for 8 + months i would say this hotel is clean and service is good.

But in terms of being a hotel industry expectation of hotel staff response is very important wherein it lacks and needs a huge ground of improvement..

Here is an incidence :
At 6 in the evening kitchen light of my room stopped working and asked for help, response i would be done tomorrow morning but they didnt care of me working in dark, I had to suggest to provide additional lights.

So its your responsible to provide alternate solution which should have been from staff members. So pro-active response in needed

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mohita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Extended Stay America - Hartford - Farmington, responded to this review, April 16, 2013
Thank you for your recent review of your stay. I am sorry to hear about the issue that occured. To make sure this doesn't happen again, I am reviewing your comments with my entire staff. Thank you again for providing us with your feedback. I invite you to contact me at far@extendedstay.com if you have any additional comments. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Hartford - Farmington

Property: Extended Stay America - Hartford - Farmington
Address: 1 Batterson Park Road, Farmington, CT 06032 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Connecticut > Farmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Farmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Hartford - Farmington 2.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Extended Stay and Travelocity so you can book your Extended Stay America - Hartford - Farmington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Farmington
Farmington Extended Stay

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