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Reviews (686)
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All reviewsfront deskgreat hotelcomplimentary breakfastthe breakfast areacoffee and teaking suitethe hotel staffindoor poolclean roomsexercise roomwould highly recommend this hotelpleasant stayfitness centerexcellent staywaffle makerwafflesbusiness trip
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Reviewed August 15, 2012

Everything about this hotel was impressive- but most important to me was the friendliness and helpfulness and caring of the staff. The shuttle was very helpful as I was going back and forth to the hospital every day for almost 2 weeks- it was a difficult time for me and they were so kind and caring. I really felt as if I was in a " home away from home" . I highly recommend this hotel and if I need to stay in the area again this is where I will stay- keep up the good work and keep that staff!

Breakfast was super too- and the fresh coffee always available--thank you for a good experience.

  • Stayed: July 2012, traveled solo
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Thank Chrisinnh29728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey B, General Manager at Hampton Inn & Suites Hartford/Farmington, responded to this reviewResponded August 17, 2012

Dear Chrisinnh29728:

Thank you for your kind words. It is our goal to ensure all of our guest feel at home. I am glad you were able to enjoy our breakfast each morning and fresh coffee. We look forward to welcoming you back the next time you are in the Farmington area.

Sincerely,
Lindsey Brodeur

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Reviewed August 14, 2012

This Hampton is the very best we have ever stayed in. It is clean (and we are very demanding), staff is courteous (especially Brandon, front desk) and breakfast is excellent. Could not have asked for more!

Room Tip: We had a king guest room and is very roomy.
  • Stayed: August 2012, traveled as a couple
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Thank claudettelavigne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey B, General Manager at Hampton Inn & Suites Hartford/Farmington, responded to this reviewResponded August 15, 2012

Dear claudettelavigne:

I am so excited to share your review with Brandon and the rest of our team!!! They love hearing all of the positive reviews. Thank you for taking time to share your experience during your stay with us.

We hope to see you again real soon!

Sincerely,
Lindsey Brodeur
General Manager

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Reviewed August 6, 2012

We had an excellent one-night stay to break up a drive from Maine to Baltimore. The hotel was immaculate. We stayed in a King Studio, which was extremely spacious, clean, and well appointed, with a microwave and extra sink. The fixtures were all solid and functional (in comparison to some other Hampton properties where I've stayed), and the housekeeping staff were efficient. I didn't do too much of breakfast because of some dietary restrictions, but the fruit and potatoes were fine. My only complaint is that there was no real bacon-- just some kind of congealed bacon product. Some gluten free options for breakfast would be a real plus, although I know I'm in the minority on that one. Anyway, efficient, clean, good service. What a Hampton Inn should be.

Room Tip: King studio was worth a few extra bucks
  • Stayed: July 2012, traveled as a couple
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Thank MaineGuy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey B, General Manager at Hampton Inn & Suites Hartford/Farmington, responded to this reviewResponded August 7, 2012

Dear MaineGuy65:

Thank you so much for the wonderful review! I am happy to hear that you enjoyed your stay with us, and we look forward to seeing you again! I will share your comments with our team so they will know their hardwork is appreciated. We hope to see you again the next time you are passing through.

Sincerely,
Lindsey Brodeur
General Manager

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Reviewed June 20, 2012

This was our second visit to the Hampton Inn. Even though there has been some staff turnover since our last trip about a year ago, they continue to provide an excellent experience and wonderful value in today's market.

The room for our 2 night stay was perfectly clean and the king-sized bed was ultra-comfortable. The pillows are actually a feather core wrapped with a down layer that was very soft. While we brought our own down pillows with us, we will no longer do so - they are that good.

The supplied clock radio has large digits, is simple to operate and provides a clear message when the alarm is off - a welcome feature. It also offers a variety of background sounds.

The buffet breakfast was quite good. Turkey sausage and french toast strips one day and bacon and home fries the next. There were assorted breads, pastries, fruit and cereals as well as juices, coffee and tea.

The staff is uniformly helpful and patient. We were delighted to get a call from the front desk 10 minutes after we checked in asking us if we needed anything. As it happened, the box of tissues in the bathroom was running low. A new box arrived less than 3 minutes later.

This is the first time I have ever gotten that kind of attention and checked with the manager about it, She informed me that all guests checking in before 8 PM get that kind of call - this is a welcome policy and underscores their commitment to service.

The location is convenient to the general Hartford area, about 5 minutes off of the Interstate.

We had asked for a quiet room and got a 3rd (top) floor room at the end of a wing, which was ideal for us.

We are convinced after our two stays here that whenever we come to the area, this is where we will stay. In this, we are joining the vast majority of reviewers who clearly enjoyed their visit.

  • Stayed: June 2012, traveled with family
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Thank opteron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey B, General Manager at Hampton Inn & Suites Hartford/Farmington, responded to this reviewResponded June 21, 2012

Dear opteron:

Thank you for taking time to post such a lengthy and wonderful review! We pride ourselves on the service we extend to all of our guests and it is nice to hear that you appreciate all of our hard work.
It was a pleasure speaking to you regarding your stay, and we hope to see you back again in the near future!

Sincerely,
Lindsey Brodeur
General Manager

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Reviewed June 18, 2012

There is good reason why this hotel is rated #1 in Farmington. We recently stayed overnight after attending a car show in New Britain, and from the moment we arrived we were quite impressed. The staff at the front desk were friendly and accomodating, the room was clean, comfortable and spacious, and the breakfast was expansive, fresh and yummy! What a great value for such a nice hotel!

  • Stayed: June 2012, traveled as a couple
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Thank bonniegal57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey B, General Manager at Hampton Inn & Suites Hartford/Farmington, responded to this reviewResponded June 21, 2012

Dear bonniegal:

Thank you so much for the wonderful review! I am delighted to hear you enjoyed your stay while attending the car show. Our team will be excited to hear your feedback regarding your stay.
We look forward to seeing you again next year, if not sooner!

Sincerely,
Lindsey Brodeur
General Manager

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