We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good customer service”

Joe's American Bar and Grill
Reserve a Table
2
Sat, 5/25
8:00 PM
OR
Ranked #34 of 260 Restaurants in Fairfield
Certificate of Excellence
Price range: $5 - $10
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed September 2, 2018

Rather expensive and, in our opinion, not top quality food. Also they have little idea on how to make a whisky sour cocktail!

Date of visit: September 2018
Thank AlanHampstead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joes_Of_Fairfield, Manager at Joe's American Bar and Grill, responded to this reviewResponded September 5, 2018

Good evening,
We appreciate our guests' opinions and concerns. We, however, feel as though our food and cocktails are reasonably priced and great tasting. We encourage you to try us again and if you feel the same way to speak with a manager. We hope to see you again soon so we can turn your opinion around.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (168)
Traveler rating
Traveler type
Time of year
Language
  • More languages

8 - 12 of 168 reviews

Reviewed August 29, 2018

We went for a late lunch and the restaurant had only a few tables filled. Our waitress took our orders and we asked for bread, What arrived was half of a torn loaf with no knife to cut it.I ordered Chicken Piccata (one that I particularly enjoy in other restaurants. It came over angel hair pasta. The pasta was nicely cooked and the chicken was pleasant, but I failed to detect any eine in it ( a major component of this dish)When we asked for some more bread, as what we had been served equaled only three slices for two people, it was brought by another much more pleasant server, and it was a regular whole little round loaf, which I gathered is what they usually serve,.We wondered if a left over half had been brought before! For $19.00
with no salad (that is $4.00 extra) I thought it was several dollars more than it should have been. The dark wood undistinguished atmospherewas rather gloomy.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank Connecticutosprey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joes_Of_Fairfield, Manager at Joe's American Bar and Grill, responded to this reviewResponded September 1, 2018

Good afternoon,
We appreciate your feedback. We strive for excellent customer service and apologize that you had a less than perfect experience with us. Please give us a call at 203-319-1600 so we can speak with you directly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2018

Good place for a quick bite to eat for a reasonable price.

If you like sweet baby-back ribs, you've found the right place.

Excellent clam chowder, especially in a loaf of bread.

Wait staff always offers a loaf of bread for the table.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joes_Of_Fairfield, Manager at Joe's American Bar and Grill, responded to this reviewResponded September 1, 2018

Thanks for the awesome review Brian! We love to hear our guests' feedback. See you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2018 via mobile

Good food, good selection, but in my opinion, a bit pricey. Service was ok, but server did not check with us for quite a while.

Date of visit: June 2018
Thank Gram-Papa-And-Kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joes_Of_Fairfield, Manager at Joe's American Bar and Grill, responded to this reviewResponded August 20, 2018

Good morning,
We appreciate our guests' feedback. We would love to speak with you directly regarding your concerns. Please give us a call directly and ask for a manager.

Thanks,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2018 via mobile

Staff is friendly and well instructed. Place is clean and atmosphere is relaxed. Not much beers on tap but a good old Sam Adams Boston lager always works. I had the cure burger for dinner. OMG, one of the best burgers i’ve had in a long time. Patty cooked medium rare, on top of that bbq beef short rib, fried onion straws and a fried egg on that. Aioli on the buns oh and of course melted jack cheese. Fingerlicking good. Loved it!!

Date of visit: July 2018
Thank casd2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joes_Of_Fairfield, Manager at Joe's American Bar and Grill, responded to this reviewResponded August 20, 2018

Thanks so much for the review! We hope to see you again real soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Joe's American Bar and Grill also viewed

 

Been to Joe's American Bar and Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing