We decided to ride this train at the last minute. We added it to our itinerary for our trip home to WV from NH. We rode it on July 5th. We were shocked at how many people were there! We would describe the train station as very busy to chaotic. We purchased our tickets over the phone the day before and easily picked them up. We enjoyed the ride despite high temps. We felt herded onto the steamboat which was crowded. We were able to get chairs.
The ride was enjoyable. We were surprised to hear the staff on the boat urging people to smoke on the upper deck. I live in the smokiest state in the US and was surprised to see smoking encouraged on a family attraction. Luckily, nobody lit up while we enjoyed the boat.
Worth the trip for the rare chance to ride a steam train and a steam boat.
We enjoyed it despite the heat and crowds.