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“Excellent stay”

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Hampton Inn Springfield South Enfield
Ranked #1 of 5 Hotels in Enfield
Certificate of Excellence
Reviewed July 16, 2013

When I look back at our vacation, I can't think of anything negative to say.

We went for a family vacation and stayed 4 nights. We had a 2 Queen room and the room and bathroom was clean and nicely furnished. The air conditioning worked well and did not rattle at all. Beds were comfortable.

Any requests for extra towels or pillows were always met promptly.

There was a lacrosse tournament going on the first night we were there and the kids were on the same floor as us (no other 2 Queen available on another floor). The front desk told us that if there was ANY noise in the hallways, to please complain to them. When they were getting rowdy before our bedtime, I was about to look into it, but they beat us to it.

The free breakfast was quite decent. I would have loved some bacon, but sadly it never showed up on the menu. The hot-fare wasn't always to my liking, but there is always a waffle-iron there to make your own waffles. There is always cereal, fresh fruit, oatmeal, bagels, muffins, and danish. There were also hot chocolate, coffee, several kinds of juice, and many types of tea. The ladies serving the food well very nice and friendly as well.

My kids loved the pool as well.

There are many restaurants and shopping malls nearby. The park was a 5 minute drive to Six Flags. We already had passes, but the hotel sells them at a large discount.

Everyone was great. I would definitely go back.

Room Tip: Even though our room was on the 3rd floor was right by the elevator and I am a very light sleeper, w...
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  • Stayed: July 2013, traveled with family
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Thank MoreMeTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded July 18, 2013

MoreMe Time,

Thank you for the great comments regarding the Hampton Inn, Enfield, CT. The staff very much enjoyed having you stay with us. I do hope you are able to return sometime in the future.

This fall there will be a Longhorn Steakhouse Restaurant opening up within our parking lot. This will be very convenient for our guests. They expect to open at the beginning of November.

We do have Six Flags New England packages available and we are the closest hotel to Six Flags. The packages include two tickets to the park and the additional tickets you need can be purchased at a discount at our front desk. We have families that come back year after year to go to Six Flags New England taking in the rides and water park. It is great you had season passes.

I appreciate you taking the time to write so much about your stay. Safe travels when you are on the road again.

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441 - 447 of 553 reviews

Reviewed July 16, 2013

A great place to stay with your family . We stayed there 4 nights, very satisfied with the breakfast, the room was pretty clean and neat. This hotel is 10 minutes from 6 flags . We also discovered that there was a big mall just nearby ( within 5 minutes drive).. Old navy, costco, best buy ... will definitely stay at the same hotel next time.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Avisoa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded July 18, 2013

Thank you for staying with us while you were visiting the United States. I have been to Montreal before and you live in a beautiful city. It was very nice of you to write about your stay while in Connecticut. Thank you for rating us a five in all areas on Trip Advisor. I hope you have the opportunity to stay with us again.

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Reviewed July 11, 2013

Staff was very welcoming. The desk clerk remembered me as a past guest and gave me a complimentary refrigerator (delivered in minutes) as a Gold HHonors member. My only gripe was the presence of a used soap in the shower. Everything else was up to standard. Good complimentary breakfast.

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Hampton
Thank someconcerns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded July 18, 2013

Thank you for joining us again at the Hampton Inn, Enfield, CT. We are very glad to have you stay with us again. I apologize about the soap in your room. That is something we should not miss. Thank you for the nice comments and scores. We share all reviews with the staff and appreciate that you took the time to write.

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Reviewed July 10, 2013

OK, complimentary breakfast (would have benefitted from one more entree)
Room should have had a refrigerator at this price range.
Room was big enough for two teen boys and dad.
Pool
Convenient to Six Flags New England

  • Stayed: July 2013, traveled with family
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Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded July 18, 2013

Martin B.,

Thank you for posting your comments about the Hampton Inn, Enfield, CT. It looks like you had a good stay.

I appreciate your comments about the breakfast and the refrigerator. All Hampton Inn's are only allowed to use specific items from the Hampton approved product list. We can only have one each of a egg entree, a meat and a potato out daily. We do change the entrees each day to provide variety for out guests. There is a waffle maker out on the buffet which gives our guests a second entree to choose from everyday as well. Regarding the refrigerator, unfortunately this property was designed without them. We have purchased a few portable ones to have available for guests.

The accessibility of the Hampton Inn Enfield to area shops and restaurants is excellent. We are also the closest hotel to Six Flags New England. I hope you are able to plan another trip out this way.

Thank you for staying with us.

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Reviewed June 27, 2013

After a long road trip, we stopped for the night at this Hampton Inn. It looked fine, in a good area, close to the interstate and the price was reasonable. It was a Hampton Inn, a reputable hotel chain so we knew what we could expect. We noticed some families when we checked in, but then left for dinner and a movie. What we noticed when we came back was noise...and lots of it. Kids screaming in the halls, in the elavators and banging on doors...seemingly without any parental supervision whatsoever. It eventually quieted down, but not without hearing occasional banging on doors late into the night.

Bright and early the next morning many more kids were at it. There was screaming in the room above us (heard them loud and clear through the vent in the bathroom) and in the rooms all around us.

It seemed to be multiple youth baseball teams or a cub scout troops all staying at the hotel, which is very close to Six Flags New England. Whoever was in the hotel, it was full of families with lots of kids.

So if looking for a quiet nights sleep, keep on driving. This region is a draw during the non-winter months for Six Flags, so I imagine every hotel will suffer this problem. Sadly the staff was resigned to the problem so were unwilling to offer any relief.

Room Tip: Keep driving if you are looking for a quiet nights sleep.
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  • Stayed: May 2013, traveled with family
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Thank riverwood521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded June 28, 2013

Thank you for staying with us at the Hampton Inn Springfield South. I apologize that you had a noisy stay with us. I do schedule an employee on the overnight shift every night to walk the hallways and respond to any thing that comes up. It is usually very quiet at night. It would be good to investigate this further. If you wouldn't mind I would like to discuss this particular night with you. Please contact me at the hotel (860-741-3111).
Richard Austermann
General Manager

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Reviewed June 27, 2013

We spent one night in the hotel. The grounds were beautiful, staff friendly, complimentary breakfast extensive, breakfast area clean. Hotel was quiet. Beds were very comfortable. I will be a repeat customer sinse my family is in the vicinity of the hotel

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hampton
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded June 28, 2013

Thank you for staying at the Hampton Inn, Enfield, CT. I appreciate that you took the time to create the on line comments for TripAdvisor. We are in a nice location and the grounds have sprung to life with all the plantings we have. I am glad you enjoyed them. I hope you can stay with us again. Thank you for your business.
Richard Austermann
General Manager

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Reviewed June 26, 2013

We have stayed at this Hampton Inn twice and have had a great experience both times. The rooms have been clean and smell fresh. The breakfast is excellent and the staff could not be better. Staying at this Hampton Inn makes a quick trip to visit family a special vacation for us.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Ed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this reviewResponded June 27, 2013

I appreciate your comments on TripAdvisor. We work hard to deliver a fresh, clean hotel to our guests. Our housekeeping department is as good as any that I have worked with. We even clean the duvet covers after each check out so that everything that comes in contact with the guest in bed is fresh and clean.

Thank you for the nice comments about our free breakfast buffet. It is a great way to start the day. I hope you can join us again in the future.

Richard Austermann
General Manager

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Additional Information about Hampton Inn Springfield South Enfield

Address: 20 Phoenix Ave, Enfield, CT 06082-4406
Phone Number:
Location: United States > Connecticut > Enfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Enfield
Price Range: $135 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Springfield South Enfield 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Hampton Inn Springfield South/Enfield, CT hotel is located within easy access off Interstate 91, eight miles from downtown Springfield, Massachusetts - home of the Basketball Hall of Fame and the MassMutual Center. We are in within walking distance to restaurants and shopping. We are the closest hotel to Six Flags New England, just five miles away. Our hotel in Enfield is located twenty minutes from Connecticut's capital city of Harford. Take in a musical at the Bushnell, Connecticut's premier performing arts center, visit the Wadsworth Atheneum Museum of Art, the nation's oldest public art museum or pack up the kids for a fun-filled day at the Connecticut Science Center. Close by in West Springfield, MA, enjoy an event at the Eastern States Exposition which features The Big E in September. College-bound students and parents will enjoy a relaxing stay at our hotel within a short distance to area colleges and universities including Bay Path University, Springfield College, American International College, Westfield State University and Western New England University. A little further is the University of Massachusetts, Smith College, Amherst College and the University of Hartford. If you need to visit the area for business we are close to Lego, Brooks Brothers, Mass Mutual, Eppendorf, Farm Credit and many others. Visit the Hampton Inn Enfield, CT to find your picture-perfect retreat. ... more   less 
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Also Known As:
Hampton Inn Springfield South Enfield Hotel Enfield
Hampton Inn Enfield

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