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“Disappointing on many levels.”

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Hampton Inn Springfield South Enfield
Ranked #1 of 6 Hotels in Enfield
Certificate of Excellence
NJ
Level Contributor
294 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Disappointing on many levels.”
Reviewed November 2, 2012

Former Hampton Inn fan, disappointed. Room itself was comfortable, but pillows basically collapse to nothing. Desk area very basic, utilitarian. Staff helpful, but breakfast a non-event. Not as bad as Aloft, but the classic "high-carb", pre-packaged selection. What's wrong with scrambled eggs and bacon/sausage? Real complaint was political emphasis in hotel. Yes, US election almost here, but hotels should not force politics on their guests. Lobby TVs all on MSNBC, free copies of Newsweek Magazine (about to go out of print due to non-existent readership) and USA Today. Will never stay at Hampton Inn again if they force their political views upon their guests. Too many other choices in the area.

Room Tip: Look for other hotels in this area. There are plenty, Springfield only a few miles further north on...
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  • Stayed November 2012, traveled on business
    • Value
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Helpful?
1 Thank Jnjtiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, November 5, 2012
I appreciate your review of your recent experience at our hotel. I'm very sorry if you felt in any way uncomfortable or distressed by the programming on our lobby televisions and assure you no political sway or pressure was intended. We leave our televisions on news outlets for our traveling guests to stay informed and politics happens to be the big story at this time. We apologize again and assure you that we meant no offense.
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Perth, Australia
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 2, 2012 via mobile

Modern hotel, clean, comfortable beds, good complimentary breakfast, welcoming pleasant staff. Good shopping nearby as well the hotel is near to a number of restaurants. Complimentary tea & coffee in the foyer. Free parking on site. We would definitely stay here again. Well located close to a number of local points of interest.

Stayed September 2012
Helpful?
Thank JW_1190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
Reviewed October 21, 2012 via mobile

Very clean and comfortable. Nicely furnished. The front desk employees were friendly and helpful. I love the fact that there are clean duvets on every bed, for every customer. The lobby was welcoming and the pool was clean and refreshing. The area surrounding the hotel has everything you need. Lots of food and shopping. Another great Hampton Inn!

  • Stayed October 2012
    • Value
    • Location
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    • Service
Helpful?
Thank Seastarr333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, FL
Level Contributor
98 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 7, 2012

We stayed here as we were in town to attend The Big E. Great location, not too close to the Big E so you don't have to deal with all the traffic that comes with The Big E. The hotel is location right off the Highway and only a 10 minute drive, if that, to the Big E. There are numerous restaurants nearby this hotel. They also have an awesome FREE Breakfast, big selection. If we ever get in the area again, you can be sure we'll stay at this Hampton Inn

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank Spiderman-is-back
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, October 9, 2012
Thank you Spiderman is back for your review on our facility. We are in a great location and easily accessible from the highway. My staff and I are happy that you enjoyed your stay with us and we hope that you chose us again for your future trips to Enfield/Springfield.
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Middletown, Delaware
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 5, 2012

I get to travel to Enfield 4-5 times a year and always look forward to staying here. The rooms are very clean and the staff is excellent. I think this was my 8th trip here. Very close to eating and shopping and very nice New England setting. Can't wait to go back!

Room Tip: Ask for the back facing the woods on the 4th floor.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, October 7, 2012
Thank you for staying with us and for your kind words in regards to our hotel. It is great to hear that we are your favorite hotel, thank you for being a dedicated Hampton Enfield guest and I lok forward to meeting you the next time you are visiting.
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Tyngsboro, Massachusetts
Level Contributor
154 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed September 29, 2012

Stayed one night to attend a wedding in the area. The hotel was clean and well maintained. The staff was pleasant. Room was quiet except for the sound of airplanes overhead starting around 6:30 am from nearby Bradley airport. The hotel was right next to rt 91 but we did not hear any highway noise. There were restaurants and shopping in close proximity. Breakfast was the typical Hampton breakfast except they had real, hot oatmeal instead of the instant variety. This was a nice surprise. Even though the hotel appeared to be full there was room to sit in the breakfast area. We would stay here again if we were in the area.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank KLGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, October 7, 2012
Thank you for staying with us and for your feedback on our facility. We take pride in our hotel and love to hear when people have had a comfortable stay.
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NY, NY
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 28, 2012

Great place, clean and perfect! Great pool do the kids, surrounded by awesome resteraunts and literally like 8 min away from Six Flags. Breakfast was included, hot and well maintained!
A must stay if your in the area!
Great staff!
Thanks again!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fish4Reel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kwarren29, General Manager at Hampton Inn Springfield South Enfield, responded to this review, October 7, 2012
Thank you Fish4Reel for your recent feedback on your stay with our facility. Your correct! We are in a great location for Six Flags travelers and our breakfast is great for families! I hope the next time you are in Enfield that you will choose to stay with us again!
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Additional Information about Hampton Inn Springfield South Enfield

Property: Hampton Inn Springfield South Enfield
Address: 20 Phoenix Ave, Enfield, CT 06082-4406
Phone Number:
Location: United States > Connecticut > Enfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Enfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Springfield South Enfield 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Hampton Inn Springfield South/Enfield, CT hotel is located within easy access off Interstate 91, eight miles from downtown Springfield, Massachusetts - home of the Basketball Hall of Fame and the MassMutual Center. We are in within walking distance to restaurants and shopping. We are the closest hotel to Six Flags New England, just five miles away. Our hotel in Enfield is located twenty minutes from Connecticut's capital city of Harford. Take in a musical at the Bushnell, Connecticut's premier performing arts center, visit the Wadsworth Atheneum Museum of Art, the nation's oldest public art museum or pack up the kids for a fun-filled day at the Connecticut Science Center. Close by in West Springfield, MA, enjoy an event at the Eastern States Exposition which features The Big E in September. College-bound students and parents will enjoy a relaxing stay at our hotel within a short distance to area colleges and universities including Bay Path University, Springfield College, American International College, Westfield State University and Western New England University. A little further is the University of Massachusetts, Smith College, Amherst College and the University of Hartford. If you need to visit the area for business we are close to Lego, Brooks Brothers, Mass Mutual, Eppendorf, Farm Credit and many others. Visit the Hampton Inn Enfield, CT to find your picture-perfect retreat. ... more   less 
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Also Known As:
Hampton Inn Springfield South Enfield Hotel Enfield
Hampton Inn Enfield

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