We arrived late at night from the west coast and didn't leave the hotel until 11am the next morning. We came back later that afternoon to find that our room had not been cleaned. I complained, but apparently there was nobody in housecleaning to do anything about it. I asked that the waste baskets be emptied and that we would get fresh towels. When we came back later that night, we had two fresh bath towels, but no hand towels or washcloths, and the wastebaskets had not been emptied.
The next morning, I decided to have the breakfast buffet. It was the worst breakfast buffet I have ever had: the food was cold and overcooked.
However, the desk staff were very nice!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Springfield South, minutes from Bradley International Airport, centrally located between Springfield, MA and Hartford, CT. The Holiday Inn is surrounded by major corporations like Mass Mutual, Lego, Retail Brand Alliance, Hallmark, Hasbro/Milton Bradley, Baystate Medical Center, Mercy Medical Center, Springfield College and Baypath College. Nearby attractions include Six Flags New England, Basketball Hall of Fame, Eastern States Exposition and Mass Mutual Center (former Springfield Civic Center) to name a few. Come and feel the Holiday Inn difference, experience Sleep Advantage and find out why we are The Place to Meet. The spacious and relaxing guest rooms feature the seven layer bed with seven pillows, sleep amenity package and complimentary wired/wireless high-speed Internet access. The Holiday Inn boasts 13,000 square feet of flexible meeting space, including two ballrooms. In addition, the hotel offers seasonal outdoor event space. On-site recreational activities include tennis, volleyball, basketball, indoor and outdoor pools, whirlpool and fitness room. Stay at the Holiday Inn Springfield South and experience the comfort and charm of New England. ... more less
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- Also Known As:
- Holiday Inn Enfield-Springfield Hotel Enfield
- Crowne Plaza Enfield
- Crowne Plaza Hotel Enfield