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“A little below average but ok for the purpose...”

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Hartford Hotel & Conference Center
Ranked #5 of 5 Hotels in East Hartford
Detroit, Michigan
Level Contributor
73 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“A little below average but ok for the purpose...”
Reviewed October 21, 2012 via mobile

So, I must admit that I booked this hotel through Priceline....has I read the review prior, then I would not have stayed. I actually tried to figure out how I could get out of the stay once I read the review and was prepared to suck up the lost cash and just find another place of it was that bad. Well, I guess since I expected the worst, it wasn't so bad. Here for college visits, I basically needed a cheap place for a few nights. The building needs a lot of remodeling and appears to only operate at about 40-50% occupancy...my guess. The workout area is joke...looked very outdated and a hazard but lucky for me, there was a LA Fitness 5 miles away.

Based on the upkeep of the common areas of the hotel, I didn't dare to get in the pool. The room was fine...very basic but I didn't have the issue with mold or damaged wall. The furniture, tv and bathroom could use updating but overall, it was ok. The staff was friendly and helpful.

Here's the big question....would I stay here again....yes, if it was for the same purpose and price then I would.

Oh...it's right off the freeway too and across from a Mexican restaurant.

Skip the breakfast unless you just want juice and coffee.

Stayed October 2012, traveled solo
Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Westford
1 review
Reviewed October 15, 2012

1) Hotel had several hundred middle-school athletes in town for weekend soccer tounament. They were not under control of their coaches or chaperones. They were running the halls trying their room key-cards in every door. Apparently when the wrong key-card is tried in a door lock, it doesn't just not unlock the door, it also resets the door code so that a legitimate key-card is no longer accepted. Means the legitimate guest must return to the lobby to get the key-card re-coded. Oh, and don't leave the door unattended on your trip to the lobby, they can reset the lock before you ket back from the lobby.
2) The toilet tank leaked. Every few minutes, the toilet tank would noisily have to partially refill.
3) The bathroom sink would NOT drain. Drain stopper was missing, indicataing that an attempt may have been made (unsuccessfully) to fix the problem.
4) Finally, forget the continental breakfast. Too many noisy, unruly kids, not enough food and no place to sit.
Staff tried, but was overwhelmed by over-exhuberant young would-be athletes. Their parents should have to accompany them.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WestfordLarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these East Hartford hotels

Boston, Massachusetts
1 review
Reviewed October 7, 2012

Seriously, I spent the weekend at the hotel and it was the worst experience. As we were trying to eat breakfast, a mouse was patrolling the dining room looking for food. When we alerted the front desk, they did not seem particularly concerned. Clearly it was not the first time. The hotel was way under staffed (one person running the bar and the restaurant on a weekend when the hotel was fairly full). Additionally, the rugs were extremely dirty and the rooms smelled. Our group occupied at least 60 rooms and everyone was complaining. I would never stay there again.

Room Tip: Close a room at a different hotel.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ninanab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hartford Hotel & Conference Center

Property: Hartford Hotel & Conference Center
Address: 363 Roberts Street, East Hartford, CT 06108-3603 (Formerly Ramada East Hartford)
Location: United States > Connecticut > East Hartford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in East Hartford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hartford Hotel & Conference Center 3*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the HHCC in East Hartford, CT located just minutes from downtown Hartford & 16 miles from Bradley International Airport. Travelers appreciate the convenient location & free parking. Easily located off of I-84, this East Hartford hotel is near Rentschler Field, home of UCONN Huskies Football, Cabela's, & minutes from the Connecticut Convention Center, Hartford Civic Center, Dodge Music Center, Connecticut Expo Center & Bushnell Theatre. Attractions near hotel include the Mark Twain House, Harriet Beecher Stowe Center, Wadsworth Atheneum Museum of Art, Children's Museum, & the New England Air Museum. Other attractions include Mystic, CT, Mohegan Sun Casino, & Foxwood's Resort Casino. The Holiday Inn East Hartford is also near several colleges & universities such as the University of Connecticut, University of Hartford, Trinity College, St. Joseph College, Rensselaer at Hartford, Goodwin College, & Manchester Community College. Guests visiting local companies, Pratt & Whitney, Cellu Tissue, Coca Cola, Freightliner. ... more   less 
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Also Known As:
Ramada East Hartford Hotel East Hartford
Holiday Inn East Hartford
East Hartford Holiday Inn

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