The desk clerk at this hotel went above and beyond what he needed to do. I had found a rate on the internet for this hotel for one price, but he said he could not give the room to me for that price as he did not have the authority to do so, even though I showed him my phone with the price and room. However, this was the first time I have ever had this issue with this hotel chain and I questioned him about it and was not really sure I wanted to stay at that point. We ended up reserving the room online and then checking in. He explained that some kind of a code had to be put into the computer and he was not privvy to that code. He also explained that he was going to talk to his manager about sharing that code for the future. The clerk upgraded us to a King Suite that was a really nice room, and apologized profusely for not being able to give us the lower rate shown on the internet, The room had vaulted ceilings and was HUGE!!! However, the walls were paper thin. There was a man in the room next to ours that had the tv blaring til around midnight or so. Could barely hear our tv because his was so loud. Then a huge storm hit around midnight and the same man not only had the tv blaring, but then decided to call his friends and talk til after 1:00 a.m. The storm itself, was noisy enough, but the noisy neighbor about did me in. The room was basically decent. The bathtub needed some work as the shower fittings were pulling away from the tub. Breakfast was decent. I do wish that this chain would vary the breakfasts a bit.
- Official Description (provided by the hotel):
- Complimentary Hot Breakfast, Free WiFi , All Rooms with Microwave and Refrigerator, Indoor Heated Pool , Spacious Rooms. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Danbury
- Quality Inn Danbury
- Danbury Quality Inn