I checked into a room Wednesday because Sandy had knocked out the power in my home.
When I got there, I found the toilet didn't flush. The man at the front desk told me to come to the front desk, get a plunger, and clear the toilet myself. The plunger didn't do the job. There was now dirty water on the floor, which made the whole bathroom unusable. I called him again. He told me to come get some towels and wipe it up. I said that I wasn't just going to wipe toilet water around my bathroom floor with a towel. He then told me to come to the front desk (on the Lobby level; the room was on the third floor). I said no, I would check out.
The guy at the front desk called his maintenance man. He said, "The toilet in 306 isn't working again." The maintenance man, I was told, couldn't come until the next day.
When I told the man I wanted to check out, he said that his "system" was down, I'd have to call his manager. I called her just now (the second day since I checked out), and she said -- she'd reduce my charge by $100, so that I had only had to pay $60 for this experience!
If I could give this place a zero rating, I would.
- Official Description (provided by the hotel):
- Complimentary Hot Breakfast, Free WiFi , All Rooms with Microwave and Refrigerator, Indoor Heated Pool , Fitness Room, Spacious Rooms. ... more less
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Danbury
- Quality Inn Danbury
- Danbury Quality Inn