I checked in at 1:30 AM. Given the key to room 309. I opened the door, turned on the light, and there was a mattress or box spring standing on the short end, leaning against the wall. Farther in the room, there was a white plastic trash bag laying on the floor. Also, 3 more matresses or box springs standing up on the short end leaning against walls, 2 bed frames apart and leaning against the wall. I turned off the light , locked the door, and returned to the front desk. The clerk, Brett, who was very decent, offered me another room. I declined; I didn't want to take a chance on a property that would leave a room like 309 in their available inventory. It was NOT the desk clerk's fault. This place obviously has a serious management problem.
- Official Description (provided by the hotel):
- Quality Inn, a Cromwell / Middletown hotel is between Hartford and New HavenThe Quality Inn® hotel is ideally located just minutes from Wesleyan University,XL Center, Trinity College, the University of Hartford, Yale University and Dinosaur State Park.Additional points of interest near hotel include: •Goodspeed Opera House •Travelers Championship golf tournament •Harriet Beecher Stowe Center •Mark Twain House and Museum •Nathan Hale Homestead The Hartford-Brainard Airport, the Bradley International Airport and the Tweed New Haven Regional Airport are all a short drive from the hotel. Hotel amenities and features include: •Free high-speed Internet access •Free breakfast with hot waffles •New Large flat Screen Tv •Free 24hrs coffee •Free local calls •Fitness centerThis Cromwell, CT hotel provides business travelers with large rooms with work desk/chairs Large Flat Screen Tv In our Deluxe King Rooms access to Business Center,fax services.In addition to standard amenities, some guest rooms are equipped with refrigerators and microwaves.Whether traveling for business or pleasure,We offer the largest rooms in area, the Quality Inn hotel is the perfect place for anyone visiting the Cromwell, Connecticut area. Our friendly staff looks forward to seeing you soon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Choice Hotels, TripOnline SA, Travelocity, Hotwire, HotelQuickly, Cancelon and Evoline ltd so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Hotel Cromwell
- Comfort Inn Cromwell
- Cromwell Comfort Inn