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“Business Regular” 5 of 5 bubbles
Review of Newbury Inn

Newbury Inn
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Newbury Inn
Ranked #1 of 1 Hotels in Brookfield
Plattsburgh, New York
1 review
“Business Regular”
5 of 5 bubbles Reviewed December 5, 2013

I have stayed here about 3-5 days a week for the last few months, as a regular traveling business. I've stayed at quiet a few hotels/inn's but this one surpasses the average. Very friendly staff, and warm welcoming smiles. Very, very clean and reasonably priced! What really separates this place from the average is the staff; I had to spend Thanksgiving away from my family and they had a sign that said "We're not just a hotel, this is a family." and that's exactly how they made me feel.
Thank you for your service, look forward to returning next week.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, Manager at Newbury Inn, responded to this review, December 9, 2013
Thank you so much for taking the time to write a review. We are so happy that you enjoyed your stay at the Newbury Inn. and for being such a loyal guest. I am happy it feels like family when you visit us! We take great pride in our property and our staff. We look forward to your next visit with us.

Thank you,
Rosaria Sproviero
Regional GM
Newbury Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

58 reviews from our community

Traveler rating
    9
    16
    11
    11
    11
See reviews for
17
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4
9
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Susquehanna, Pennsylvania
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

I have stayed at this motel a couple of weeks each year for 10 years. Very comfortable bedding. Quite and friendly. This is a nice place to overnight or stay if you are working in the area. My biggest complaint is the TV. They are nice LCD TV's but it takes forever for the picture to display when you change the channel. Great coffee, bagels and muffins in the morning.

Room Tip: The suites out back are very nice but a little expensive for where it is.
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, General Manager at Newbury Inn, responded to this review, September 17, 2013
Thank you for taking the time to write a review. . Your feedback is important to us. The staff and I are very pleased that you enjoyed your stay at the Newbury Inn, Brookfield, CT. Please visit us again when in the area.

Thank you,
Rosaria Sproviero
Regional GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed August 30, 2013

This isn't a bad option if you need a room for a short stay in the Danbury, CT area. The Inn was hard to locate at night even with GPS. Bed was comfortable and room was well appointed for a value option.

  • Stayed August 2013
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank HCG38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, General Manager at Newbury Inn, responded to this review, September 7, 2013
We want to thank you for staying at the Newbury Inn. We appreciate your positive review. Please come and visit us when you are in the area again.

Thank you
Rosaria Sproviero
Regional GM
Newbury Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cortland, New York
Level Contributor
190 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed August 26, 2013

The outside didn't look like much but the rooms had recently been renovated and were very clean. No vent fan in the shower room did make it bit steamy and I wish that had been part of the reno. Managers very friendly and nice. Breakfast was okay but overall for the price we found everything to be fine and would stay again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bob_Haight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, General Manager at Newbury Inn, responded to this review, September 7, 2013
Thank you for posting your feedback regarding your experience at the Newbury Inn in Brookfield, CT . Your feedback is important to us and we are very pleased that you enjoyed your time with us and found our hotel and team members welcoming.

When in the area again please visit us again.

Thank you,
Rosaria Sproviero
Regional GM
N ewbury Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Douglas, Massachusetts
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed August 20, 2013

My husband & I travel quite a bit & it takes a LOT for me to really complain & take the time to right a review such as this, however, I have to agree with the traveler who said there was "Lots to improve." We were on the first floor. The door to our room had a gape at the bottom large enough to let in a mouse and other creepy crawly things. The toilet leaked. The carpets were so completely disgusting that I wouldn't allow my infant daughter on the floor. From simply walking around barefoot in our room for a little while, my feet were black & sticky. Friends of ours were staying in a room upstairs & they were informed they couldn't lock their door as it didn't work. We checked in on a Friday & out on Monday. Both Saturday & Sunday morning housekeeping was knocking on my door between 8-8:30am. On Sunday they even let themselves in when I didn't answer right away as my daughter & I were sleeping. Their groundskeepers were weed whacking & mowing outside our room early in the morning as well (8am). The positives: they are conveniently located & reasonable, their front staff were pleasant & they had a nice continental breakfast.

  • Stayed June 2013, traveled with family
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
Helpful?
Thank Tracy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, General Manager at Newbury Inn, responded to this review, September 7, 2013
Thank you for taking the time to write a review. It is very important to us. I do apologize for any inconvenience you had during your stay at the Newbury Inn. Since your review we met with the housekeeping staff and the maintenance staff to discuss the issues. We are making sure we resolve it immediately.
When coming to the area again I hope you give us another try.Please email me when you are in the area again and I will make sure your stay is perfect.

Thank you,
Rosaria Sproviero
Regional GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Stockton, California
Level Contributor
241 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 bubbles Reviewed July 13, 2013

The Newbury Inn suited our needs very nicely. We had a family reunion in New Milford CT, and this motel was the most convenient in the area. It is close to New Milford and Danbury and several other small towns in the area. The rooms are very clean, average size quiet, and the rates are very reasonable. The property is a non-smoking area. The continental breakfast is quite adequate. The young ladies at the reception desk were friendly and helpful. This was our second time at the motel and we will stay there again on our next trip to CT.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Baldur13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, General Manager at Newbury Inn, responded to this review, July 18, 2013
Thank you so much for taking the time to write a wonderful review and being a loyal guest of ours. I truly appreciate my guests feedback. It is very important to me. Thank you also for the positive feedback on my staff. They have been with us for many years.

Please visit us again soon!

Thank you,
Rosaria Sproviero
Regional GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fufu58
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed June 5, 2013

The Newbury Inn is a convenient place to stop for the night. This past weekend it was nice to check-in with out walking thru the smokers haze outside the office which we have experienced in the past. We usually get up very early to get back on the road, therefore miss the breakfast. Dunkin' Donut is just down the street.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank fufu58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, General Manager at Newbury Inn, responded to this review, June 28, 2013
Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. I want to thank you for staying at the Newbury many times. I truly appreciate it. Visit us again real soon!


Thank you
Rosaria Sproviero
Regional GM
Newbury Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Newbury Inn

Property: Newbury Inn
Address: 1030 Federal Rd, Brookfield, CT 06804-1123 (Formerly Twin Tree Inn)
Location: United States > Connecticut > Brookfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Brookfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Newbury Inn 2*
Number of rooms: 46
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