Ordinarily, I'm not that finicky about hotel details, but the inn's website claims it is "affordable yet luxurious". I'll give them credit, they ARE affordable - surprisingly so since they are pretty much the only game in town. But "luxurious"?!? Come on!
The inn is on a fairly quiet stretch of road. The lobby is clean and simple, and the desk clerk was pleasant and efficient. The complementary cookies at the desk were a nice touch.
The room was clean and secure, but that is the best that can be said of it. Amenities were minimal - basically an ironing board, iron, TV, and coffee maker. The furnishings were nice, but basic enough to be considered almost spartan - bed, dresser, desk and small armchair. Since there was no table, and the desk faced away from the TV, you either ate at the desk or watched TV, not both.
The heat/AC worked well, but situated right next to the desk, and with an un-adjustable vent, you couldn't sit at the desk without the heat blowing forcefully on you.
The tub/shower was a real issue as it didn't drain properly. Who likes taking a shower standing in a couple inches of water? Why can't housekeeping identify issues like this and dump some drain cleaner in to keep the drain flowing?
Next was the issue of ice. I've never commented on hotel ice before, but this was ridiculous for a "luxury" establishment. The inn doesn't have room fridges - at least in the standard rooms - so I needed ice for a cooler. Not finding an ice machine, and since the inn doesn't provide a property map or any form of welcome folder, I went to the office. The desk clerk cheerfully left the desk to go into a back room, returning with a small bag of ice. Not very good for hotel security, and frankly an odd arrangement. Later I found out how really odd and unluxurious it was. I came out of my room in the morning just before 6AM, and found a table and phone outside the locked office, with a sign taped to the door advising that the office was closed 10PM to 6AM. While ice is rarely an emergency, I've never heard of not being able to get ice at night. Maybe they've had a rash of ice thefts, I didn't ask.
The free continental was fairly basic, though the microwavable breakfast burritos were an unusual offering.
My second night was a real problem. The first night I periodically heard the sounds of doors opening/closing or brief conversations. The second night was not as pleasant. I came to my room exhausted and from 6PM to 10:30PM, I was treated to conversations outside, next door and up above. Most of the conversations weren't loud, but the walls and ceilings are apparently paper-thin. Doors opening/closing, an upstairs guest who loudly tromped from one side of the room to the other repeatedly for nearly four hours accompanied by what sounded like the re-arrangement of every stick of furniture in his room, and next door guests with two dogs, including a puppy who cried/barked several times. I was finally able to fall asleep only because I was literally too tired to stay awake.
Finally, I got to check-out. The desk clerk didn't have a printer for my receipt! Perfect!
Had the inn not advertised itself as "luxurious" I might have cut them some slack and rated them Average, but they did this to themselves.
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