Employees mostly sleepwalking teenagers moving in slow motion. Adult supervisor/manager needed to crack the whip. I called in a simple sandwich to go and it didn't seem to make any difference in wait time.
A number of employees just standing around not doing a thing behind the counter. Very very casual attitude toward work. Sense of urgency fagetaboutit!. No clue about that. They would have to look that up in a dictionary!
It's too bad because the food and bagels are great. Mr. Bagelman owner, knock knock McFly!