I stopped by this place at 4pm on a Friday. I waited 10 minutes to be looked at by a waitress 3 times with no acknowledgement whatsoever. I finally went up to the bar to ask if there was a server on duty. The bartender(Khalid) said yes he could help me and he apologized for the delay. He took care of me right away and did a fantastic job!!! He was NEW!
I was impressed with his attentiveness and service quality. If he did not know an answer because he was new he asked and got right back to me.
I was not, however impressed with the other 3 female and 2 male servers there who did not seem to know what the words customer service or teamwork meant. They all would congregate at the end of the bar and chat with each other. I ordered a simple burger, rare and asked if they would cook it rare...Khalid said yes that would be no problem...it came out medium well!!!
Salad was good and had real greens not iceberg...very nice.
I had been here once before and service was good but this time, disappointing!
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