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Baymont Inn & Suites Branford / New Haven
Ranked #5 of 7 Hotels in Branford
Reviewed October 8, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
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Review collected in partnership with Baymont Inn & Suites
Thank Ericka R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Reviews (489)
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317 - 323 of 489 reviews

Reviewed October 4, 2013

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Baymont Inn & Suites
Thank Linda M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 2, 2013

We were in town for a wedding and I do not recommend anyone stay at this hotel. Although the front desk staff was friendly. The place was disgusting. All other local hotels were booked the entire time so we were stuck staying there. The bathroom was molded, the beds were visibly lumpy and had dips, the windows did not lock properly and had sticks inserted, the toilet flushed randomly, the water went from ice cold to scalding hot with no reasonable temperature. I did not walk around my room without flip flops. It appears that there are families who live at this hotel. They walk around shirtless (tanning in the parking lot), drinking beer and allowing their children to run wild throughout the facility. What's worse is before we checked out the hotel and while we were loading our vehicle, the cleaning staff was already in the room with our personal items and stole my son's Nook. When asked where they moved it to, they claimed it wasn't there when they came in the room. Avoid this place if at all possible.

  • Stayed: July 2013, traveled with family
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Thank newmom0603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dharrmais G, Director of Sales at Baymont Inn & Suites Branford / New Haven, responded to this reviewResponded October 4, 2013

Dear Guest,
Thank you for sharing your experience here. I apologize for the series of unfortunate incidences that occurred during your stay at the hotel. We continually strive to improve and excel however this time we had a shortcoming.
Our team will look into each issue personally and correct it to ensure that every guest has a pleasant stay.
I would urge you to personally contact me or Daryl Gorey (GM ) to discuss this further at 203-488-4991 x 149 or email at daryl@baymont-ct.com.

Regards
Dharrmais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Scottsdale A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 11, 2013

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Pat G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dharrmais G, Director of Sales at Baymont Inn & Suites Branford / New Haven, responded to this reviewResponded October 4, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 11, 2013

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
1  Thank Dorrin M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 8, 2013

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank James R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Baymont Inn & Suites Branford / New Haven

Address: 3 Business Park Dr, Branford, CT 06405-2925
Phone Number:
Location: United States > Connecticut > Branford
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Branford
Price Range: $85 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Branford / New Haven 2*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Baymont Inn & Suites Branford / New Haven Hotel! At our hotel listening to our guests and treating them like neighbors is what we do best. We call it "hometown hospitality" and it comes complete with all the comforts of home and more! Whether you're traveling for your child's soccer tournament, a romantic getaway, a family vacation, or another important business trip, we have the right hotel accommodations for you. From breakfast to bedtime and all the moments in between, you can rest assured that your visit with us will be delightful. Starting with the warm welcome of our staff, you can count on a restful night of deep sleep, a free, reliable wireless, high-speed Internet access connection, and a hearty meal of French Toast, waffles, Kellogg's® cereal, hot coffee and chilled orange juice at the Baymont Breakfast Corner. So the next time you are planning a trip, remember that at Baymont Inn & Suites Branford / New Haven you're always welcome! ... more   less 
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Also Known As:
Baymont Inn And Suites Branford Hotel Branford
Baymont Inn Branford
Best Western Branford
Branford Best Western

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