I have been an avid fan of Waterhouse since their opening, and have recommended it to numerous friends as our favorite new spot in Branford. After my wife and I went their last night, I'm not so sure I'll be doing that any more. First off, we have enjoyed their happy hour a number of times, 5-6 pm, so we thought we'd pop in for a quick beer and bite to eat before going to a sports event. When I asked the bartender what the Happy Hour specials were, she smiled and said "We don't do Happy Hour any more" and turned and walked away. OK - strike one. We then saw that they had moved the mussels back onto the appetizer list - they seem to go back and forth between appy and entrée - so we ordered those, the Pomme Frittes and a beer and glass of wine. When the mussels came, we noticed that there was no bread served with it, as every time we had them before it came with bread to soak up the delicious broth. Why can't there be any consistency with what you get when you order from a restaurant? Strike 2. So I asked the bartender if we could have some bread with the mussels and she asked if we wanted the pop-overs or the bruschetta. I said the bruschetta and she smiled and went on her way. 10 minutes later, we were done with the appetizers, yet no bruschetta. So I asked where it was, she smiled and said it was being made, will be coming out. A few minutes later she places a plate of rye bread toasted and cut in half in front of us and walks away. Are you kidding! I have to ask for bread, you ask me my preference, then you give me something else and don't even acknowledge it - strike 3. We paid our bill, and as we prepared to leave, I looked around the bar. It was Friday night, 5:40 and there was only one other person in the bar. I think it's time to consider bringing the Happy Hour back. Or at least some consistency in what you serve your customers.
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