We picked this hotel for our stay in Lombok over New Year's Eve. And we made our choice based on the reviews we read. As it is off the busy area of Senggigi town, it took the driver awhile to find the place. We were looking for Melasa Hotel but the only signage we saw was 'Melasa House'. I think they need to make their signage more visible. Anyway, it's a private villa located up the hill and the road is not in very good condition. I think the driver must have felt sorry for the car's suspension! Hope they will fix the road soon. The staff were friendly and helpful, especially the security guard! Sorry forgot to ask for his name. We saw him playing many roles in the hotel even though he's supposed to be the security guard. He helped us carry our luggage to the room and we saw him teaching another staff to put towers on the sunbathing chairs around the pool. The housekeeping staff were friendly and always greet you with a smile. At night we needed transport to go to Senggigi town for dinner and countdown, so the security guard helped us to call a taxi. However, we waited for some time and was told no taxi, probably because it's peak hours. The security guard actually offered to take us to town with his motor cycle as well as his friends! There were 3 of us, so he called another 2 friends to give us a ride to town. We were really grateful with his gesture! We did offer some petrol money to them to show our appreciation. The security guard even told us to call the hotel or him if we needed transport back after the countdown! So sweet of him! Breakfast at the hotel was great. There were 3 menus to choose from and there were cereals and fruits as well! It was the best breakfast we had in the entire trip! And I also had the best sleep with their comfy mattress and pillows. The room was spacious, clean and well kept. I just want to commend the staff for their exemplary service, and their passion in their job. Pls keep up with the great work & spirits!
- Official Description (provided by the hotel):
- Melasa House is a Private Villa with 6 boutique apartment rooms set within our superb grounds. Located on a hillside 5 minutes from the popular resort of Senggigi Lombok and 300 meters from the sea. We are dedicated to providing luxurious surroundings and facilities offering far more than is expected from the usual B&B experience. ... more less
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