Please be aware that these units are owned and managed by many different people, leaving a wide variety of conditions in the units. You will notice some Trip Advisor reviews are excellent and others are absolutely terrible, leaving you to wonder how Hi Country Haus can have such opposite reviews. Well, after staying there for one very long night, I now understand. We reserved Unit 1217 for 2 nights (+cleaning fee) through a local property manager. To say the unit was disgusting is an understatement. I told my husband it reminded me of a frat house that couldn't afford a cleaning lady. The dirty mismatched thrift store furniture was dilapidated and the whole unit was in disrepair. On top of the general shabbiness, it was also obvious the unit had not been cleaned. Further, the thermostat was set at 50 degrees. We cranked it up the moment we arrived but could not get the temperature in the unit above 60 degrees, even after letting the furnace run all night AND building a fire. We arrived too late to find somewhere else to stay that first night, but we were out of there first thing the next morning (after writing an email to the property manager which included photos of the filth). To her credit, the property manager only charged us for the night we stayed and refunded the second night's price as well as the cleaning fee. However, the ordeal of moving a family of five while also trying to get in full days of skiing was a serious pain. I would highly recommend thoroughly investigating each Hi Country Haus unit individually before renting and DO NOT rely on vrbo photos. Our unit had been staged and photos carefully taken to hide most of the problems. Before you rent ask when the unit has last been remodeled, what type of heating is used, and try to find reviews of the specific unit NOT of the complex. Some Hi Country Haus units have been fully remodeled and redone. Others, such as unit 1217, have been left to rot and are still being rented.
- Official Description (provided by the hotel):
- Hi Country Haus is a great family property. All units are located 2 blocks from Main street in downtown Winter Park. The condos offer fully equipped kitchens, fireplace, cable TV and range from 1 - 3 bedrooms. The free town shuttle runs every 1/2 hour. ... more less
- Reservation Options:
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- Also Known As:
- Hi Country Haus Condominiums Hotel Winter Park