Very convenient location. We stayed in room 303. Room was clean and nice. Beds were comfortable. Perhaps a bit dated (no flat screen, etc). Did have a small microwave and mine-fridge. Our A/C unit had a very annoying squeak.
We didn't get much sleep the first night... I asked the front desk attendant to have it checked when we left the next morning to go skiing. That night it was still squeaking and I called the front desk to ask if maintenance had looked at the unit. I was told that he didn't see any notes about it and would research and call me back. After dinner I stopped to ask about it and was told that maintenance had already departed so the only thing he knew to do was "come up and squirt some WD-40 on it". He also said he could not even offer us a space heater as they were all "lent out" (not sure why he brought it up if it was not an option). Luckily even though it was below zero (-17) outside, our room did not get that cold. We actually wanted to use the A/C unit to produce white noise to drown out the inconsiderate people who talked very loudly in the hallways at all hours of the night.
We basically had two nights with very little sleep. Upon checkout, the young lady at the front desk was very apologetic and offered to make sure someone looked at the HVAC unit in room 303. Front desk staff from the previous night was still there and said he had tried to keep the drunks quiet, but was afraid he had had little success. No offer to comp the room or even give a discount.
Breakfast was mediocre at best. I'd say this is more of what Best Western provides than a local issue. They did have hot tea, coffee and bad hot chocolate available all day.
WiFi was spotty and not consistent. Every time you left or switched to another IOS app, you have to log back in with a user name and password.
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- Also Known As:
- Best Western Alpenglo Hotel Winter Park
- Best Western Winter Park
- Winter Park Best Western