We have been coming to the vintage hotel for the last 13 years because the location. Little has been done to this hotel other than a nice new beds and very nice white linen. The rest of the hotel is pretty run down. If you like dogs this is the place to be. Dogs all over the place. we were supposed to be on a non dog floor, but there were dogs on this floor.Although the bathrooms are clean they are pretty nicked up. The carpeting in hotel needs replacement. Went to use the hot tub and sauna. The sauna was closed off with a big sign saying closed due to vandalism. Like it is my fault? Will they ever open it again or are we being punished those of us that had nothing to do with the sauna being vandalized? They have gotten rid of all of the chairs in the pool area. So there is no place to sit outside on a beautiful sunny day. Pool is pretty worn. not an inviting area. Left hotel at 9:30 with sign on door for room to be made up. Came back at 1:30. Room was still not made up. Maids were in the hallway. Neither of the maids had my room on their list be cleaned. I contacted the front desk. Instead of saying I'm sorry we'll see what we could do, I was told that the maids have till 4 PM to clean the room. And the issue of no one being assigned my room was not addressed. Not great customer service. You cannot beat the location. I know this is not a 5 star property, but they certainly could put some money into this property. It is old and tired. But they have a captive audience. So here we stay.
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- Also Known As:
- The Vintage Resort Hotel Winter Park
- The Vintage Resort Hotel And Conference Center
- Vintage Hotel Winter Park
- The Vintage Hotel