5 days, two days of coffee, no housekeeping. We were lied to three times about the housekeeping. New DVD players, without cords. Supervisor Casey RUDE. Sent email to her boss. No response. Spent about $5k and they would not make change for us to do laundry. Wore out comforter. Obvious they do not care about repeat customers. RUDE. Great location. First time to stay at Zephyr. 8th year at WP.
- Official Description (provided by the hotel):
- Zephyr Mountain Lodge is the premier ski-in/ski-out facility at Winter Park Ski Area. Comprised of 2 buildings, Slopeside and Riverside, the lodge has a total of 230 condominiums in 1, 2 and 3 Bedroom configurations. Each condo is privately owned by Winter Park enthusiasts and rental units are offered through several rental management companies in the Winter Park area. We hope you enjoy your stay! ... more less
- Reservation Options:
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- Also Known As:
- Zephyr Mountain Hotel Winter Park
- Zephyr Lodge Winter Park