6-23-2021 My bus tour was booked at this facility returning from Mt. Ruchmore to CA. We arrived to find that out reservations had been ignored as the manager who booked no longer worked at this facility. The lobby was dirty. The breakfast area was dirty and crumbs all over the place. The carpet in the hall and stairs was very dirty. There were guys hanging out in the halls as if they owned the place. I was given a room key to find that there was no wall switch for the lights. The dead bolt on the door did not fit into the slot. The room smelled of urine and smoke. The bathroom door had blood stains that had not been cleaned off. There was a phone next to the bed that did not work nor was there a phone jack that it fit. At 1 AM I was scared out of my mind by someone using the same key I was given to enter the room I screamed as loud as I could and the door latch was on the door so he closed it right away. I had to use my own cell phone to call the front desk and the police. The front desk apologized and asked if she and this person could come up to the room to look for something the person had left in the room. Mind you this person was registered in this room and now moved to another room. Interesting that he could not have waited until the next day to try to get access to the room. Other people in my group complained of people's and noises in halls all night long. There appeared to be illegal goings on there and it was the pits. Very unsafe. The next morning the front desk made the comment that they always give keys to these guys when they ask!!!!!!!!!!
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- Also Known As:
- Ramada Inn Denver West Hotel Wheat Ridge
- Ramada Wheat Ridge
- Ramada Denver West