This has been the 3rd time that we made the 8000 miles trip to stay at the Sonnenalp Hotel for our winter holiday. Not only is it totally worth the trip, it is every time every day an experience. Not only do they offer everything you'd expect for a hotel of this category, they manage it to make it special each single day. They seem to know that it is the people who make service special to the guest. All staff members we've had contact to were excellent; we however want to specially mention Ram and Stefan from the breakfast buffet. They both set an excellent example for how service should be.
You really find hardly any criticism about anything; if I really had to mention any, I would prefer if they wouldn't allow dogs in the hotel, but that's a personal thing.
We're already looking forward to our next stay at the Sonnenalp!!More