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“Perfect stay” 5 of 5 bubbles
Review of Sonnenalp

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Sonnenalp
Ranked #1 of 31 Hotels in Vail
Certificate of Excellence
Buena Vista, Colorado
Level Contributor
146 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Perfect stay”
5 of 5 bubbles Reviewed June 22, 2013

If you have the opportunity, do yourself a favor and stay at the Sonnenalp. It is a bit pricey, but it is well worth it. You get good value for your dollar. Everything about the stay was perfect from the service, the parking attendant, the bellmen, and front desk. We were warmly greeted and treated. The room is really nice and roomy; everything seems new and in excellent condition. The bathroom has marble floors and marble countertops. I couldn't even count the number of towels in there, all white and fluffy. The room has complimentary robes, slippers, and water. The bed was perfect for me not too hard, not too soft, and covered with a white douvet. We couldn't have been happier with the stay. The valet parking is a bit extreme I think at $24 per day, but the car is looked after and not to worry. And the hotel is just a few minutes walking to the center of Vail Village. This is THE place to stay.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matt33332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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861 reviews from our community

Traveler rating
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231
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Denver, Colorado
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

I love traveling and have stayed at my share of Hotels all over the world but the Sonnenalp in Vail never fails to amaze me. The staff, the service, the condition of the rooms, its like a little city where nothing is missed. Don't miss it.

  • Stayed May 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Phyllis U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 17, 2013

I have stayed in several different properties in Vail and other nearby resorts. The Sonnenalp is without question my favorite. Forget the Marriott, Four Seasons and Ritz -- this is where you want to stay.

Pros:
- Classic European styling down to every detail. Close your eyes and open them in the hotel. You would think you were in the Alps
- Phenomenal spa and pool area. Serene. Great indoor pool with entry to a great outdoor pool area
- Service -- here it's about what do you want / need. I asked the front desk a question about our stay -- instead of answering "this is what we can do", they answered "what would you like".
- Great location in the heart of vail
- Great rooms and furnishings. Turn down service was impeccable
- Great restaurants

Cons:
- Only one I can think of was that the bar was understaffed on Saturday night. A wedding had just let out and they did not have enough servers

Room Tip: Try the King Suites if you can get one.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank zmoba96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jfaessler, Owner at Sonnenalp, responded to this review, July 12, 2013
Thank you so much for your amazing review!

We always strive to achieve the highest level of service for all of our guests and I am so happy you enjoyed your time with us.

I hope to personally welcome you back to the Sonnenalp in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wheat Ridge, Colorado
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

This hotel is right in Vail Village and steps from fine dining, shopping, entertainment and the mountain. The service was superb. The bell men were top notch, every need was attended to and the concierge recommendations were great. Our daughter loved the live music in the evening. The pianist/singer was very talented. The accommodations were roomy, elegant and comfortable. We enjoyed our stay and will be back.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MountainGalCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 4, 2013

We stayed in a junior suite and were floored when we saw the bathroom. It was easily as large as some hotel rooms in major cities.
The staff (everyone from the valet, front desk staff, concierge, to housekeeping) were friendly and accommodating. I called in advance to see if there was an HDMI hookup on the TV, and they had a room ready for us with an unlocked TV when we arrived. They gave great advice for sightseeing, and the nightly turndown service included amazing cookies!

The location was second to none, vail village offers plenty to see and do without needing transportation. Because this was the off-season, we ended up eating at the hotel more than we expected due to closures, but not to worry, everything was above the standard hotel restaurant level of quality.
Breakfast buffet at Ludwig's was worth every cent (I find hotel breakfasts to be tremendously overpriced, usually). We ate at the bully ranch on two late nights and had good meals, but the star of the weekend was definitely the fondue at the Swiss Chalet.
All in all we had a wonderful time and were sad to go, especially when we saw what equivalent money got us in Denver on the last night of our trip.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Allen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jfaessler, Owner at Sonnenalp, responded to this review, July 25, 2013
Dear Guest,

Thank you so much for your wonderful review of the Sonnenalp!

I am overjoyed to read about your great experience and thrilled you were satisfied with our service. It is truly a priority that we provide the highest level of service in the Vail Valley.

I hope to personally welcome you back to the Sonnenalp in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin, United States
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed June 1, 2013

Excellant rooms with a staff that is friendly and give Excellant service! The very best in every way! Do not miss staying here or having something to eat or drink! The location is also Excellant. Breakfast is very good and rooms are clean and comfortable.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 bubbles Reviewed May 28, 2013

A wonderful stay, great service, delicious breakfast & morning coffee, comfortable spaces. I was there for a wedding and enjoyed having everything so close by. The entire space was really well-suited for for the wedding. It was perfect. Next time, I'll be sure to book a massage while I'm there, and perhaps just stay a few days longer. A friend if mine kept saying, “I just want to live here.”

Room Tip: I had a junior suite on the 3rd floor just above the entrance and it was great. I slept with the win...
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank allijack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jfaessler, Owner at Sonnenalp, responded to this review, July 25, 2013
Dear Guest,

Thank you so much for your wonderful review. A wedding here at the Sonnenalp is truly a special occasion.

I am so happy to read that we met your expectations.

I hope to welcome you back to Vail in the near future. Hopefully you will get a chance to enjoy our Spa next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonnenalp

Property: Sonnenalp
Address: 20 Vail Road, Vail, CO 81657-5010
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Vail
#1 Top resorts Hotel in Vail
#1 Luxury Hotel in Vail
#3 Business Hotel in Vail
#6 Romantic Hotel in Vail
#7 Family Hotel in Vail
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sonnenalp 5*
Number of rooms: 127
Official Description (provided by the hotel):
Sonnenalp is a unique hotel in Vail, Colorado renowned for personal service and genuine, family-run hospitality. Enjoy world-class amenities and conveniences in the heart of Vail Village. ... more   less 
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Also Known As:
Sonnenalp Resort Of Vail Hotel Vail
Sonnenalp Hotel Vail
Sonnenalp Resort Vail

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