I spent a lot of time choosing a hotel for a weekend getaway. I wanted to be in the lap of luxury but didn't want to spend over $850-$900/night. I settled on the Sonnenalp because of the reviews of the service.
The good: Indeed the service was stellar. From the moment I made the reservation, the concierge was in contact with me to ensure all of our needs were taken care of (bed choice, dinner reservations, ski rental, spa appointments, directions, etc). Every employee wanted to help you. Every question was answered politely. Every need was catered to. The maid service actually cleaned the room. Bathrooms are beautiful with GREAT towels. The breakfast buffet was delicious and the dining room was beautiful (especially with snow). Water, ice and cookies delivered everyday. I've heard wonderful things about the spa but we didn't have time to try it out.
So, why not 5 stars? Well... The rooms aren't glamourous. Honestly, it might be time for a remodeling. Or maybe it's just a matter of taste. The Sonnenalp is more of a European feel than an American Four Seasons. So think stark white, plastered walls and basic pine furniture with solid fabrics. While the rooms were large and it was awesome to have a fireplace, the decor is basic and sparse. I got really, really tired of the print carpeting all over the entire hotel. Also, they upgraded our suite which was nice, but the suite they gave us was on 2 floors. Again, a plus and a minus. Nice to have extra space but climbing downstairs in the middle of the nights after a few drinks was rough. Plus, the upstairs was so tiny, I felt like I was sleeping in my grandma's attic.
On a very personal note, I really didn't like the help's uniforms. I found the peasant style dresses embarrassing.
Last, this property is not ski-in, ski-out. You have to walk about 3 blocks to their "club" which is in the basement of a ski shop. There you store your shoes and things while you ski and at night you store your skies. The hotel is central to the restaurants and shopping, just not to skiing. Not many hotels in Vail are slopeside.
In conclusion, I probably wouldn't stay there again because I personally enjoy a more modern hotel but I would suggest it to others based on the incredible service and nice bathrooms.
- Official Description (provided by the hotel):
- Sonnenalp is a unique hotel in Vail, Colorado renowned for personal service and genuine, family-run hospitality. Enjoy world-class amenities and conveniences in the heart of Vail Village. ... more less
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- Also Known As:
- Sonnenalp Resort Of Vail Hotel Vail
- Sonnenalp Hotel Vail
- Sonnenalp Resort Vail