We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“nickel and dime you to death, totally over rated” 2 of 5 bubbles
Review of Arrabelle at Vail Square, A RockResort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Arrabelle at Vail Square, A RockResort
Ranked #12 of 31 Hotels in Vail
Certificate of Excellence
bedford, ny
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“nickel and dime you to death, totally over rated”
2 of 5 bubbles Reviewed August 12, 2010

If you think this is a real five-star hotel go someplace else. Arrabelle misses on the details but charges for everything. Vail now has many hotels so you have some choice.
If you have come to Vail to be in the mountains, I hope you can get a room here where you can actually see them. Many hotels offer better mountain views.

Hopefully with age, this hotel will get better, Arrabelle needs to get to the details. However, the people in the hotel do try to take care of you maybe it is the corporate culture that does not allow for making guests feel special despite so much effort by the staff in the hotel.

  • Stayed August 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank loisott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

545 reviews from our community

Traveler rating
    442
    57
    25
    12
    9
See reviews for
180
218
19
48
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
birmingham, al
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed August 5, 2010

We stayed in a 3rd floor 1BR/2BA suite at the Arrabelle and I have to stay that I felt special just staying there. The suite, besides having a gorgeous patio and furniture from which to see the majestic view, was exceedingly well-decorated and kept. All the staff was very courteous and helpful. All of Vail is within walking distance. The spa was also very nice. Loved the Arrabelle! We'll be back!!!

  • Stayed August 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank laldavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Tx
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed August 3, 2010

We stayed in a condo for 10 days and enjoyed the amenities the hotel had to offer. The spa is very nice and the workout room was excellent. The Lionshead location was no problem as the hotel car takes you back and forth to Vail Village if you do not want to make the 5-10 min walk along the creek. Montauk Seafood restaurant is excellent, Main St Grill in Edwards has some of the best mussels we have had and their ribs are great as well. I would consider renting again next year. I believe it is cheaper to rent through Pruvail realestate than the hotel direct.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank piatty73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
myrtle beach, sc
2 reviews
4 of 5 bubbles Reviewed July 26, 2010

At this level of condo/hotel experience, you expect the very best with minimal flaws. We arrived at the Arrabelle with the following exceptions: high-tech AC thermostat very annoying in our unit. No directions and two maintenance calls later maintenance themselves were finally able to set at our desired temperature (72 degrees) and not the unit owners desired temperature for the renters (75 degrees) while the temp outside in the mid-eighties. Even one hot night at $1,000/night is too much! The high-end inhouse restaurant is a big disappointment and should be avoided. Decor and service three diamond; food was generally good, but not excellent. Front desk was generally friendly and helpful. Both our friends and we had an unusual amount of trouble and delay at checkout while they attempted to figure out our basic bill so we could check out. My friend was delayed at 6 a.m. (very annoying) while they tried to figure out his bill and after stumbling around the billing, when I went to check out, I eventually just said I would go "pack" while they got things figured out. I don't know why the trouble; no travel agent, no third-party, just a straight split the bill in half on our unit. Otherwise the property is new and well maintained and a mid-four diamond experience overall. Hopefully management will correct the flaws above over time.

  • Stayed July 2010, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Southerngal_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed July 22, 2010

I have stayed in some of the best hotels in the World and this surpassed my expectations on so many levels...the staff was amazing-simply amazing, the details from hotel doors, electronic monitoring of 'do not disturb' light, the cozy and romantic feel and the location-the location CAN NOT be beat...PERIOD... the spa was amazing, take time to enjoy it completely and the pool is like something out of a dream....oh and the beds....felt like a princess, truly BEST bed EVER! You will not be disappointed.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LMBurgoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
5 of 5 bubbles Reviewed July 18, 2010

The staff, the service, the room, the dining, the location, the on-site amenities...everything was perfect! And the cozy beds!! We plan to return in the winter/spring for skiing and can't wait!

  • Stayed July 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ddlebrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 13, 2010

We stayed at the Arabelle while attending a wedding. The staff made us feel welcome from the first person to greet us as we arrived, to the last person who said goodbye as w left. The wedding we attended was beautifully carried out, with the hotel staff assuring that all of the guests were where they needed to be when expected. They seemed to go beyond expectations at every turn. The food at the hotel was delicious, our room was wonderfully comfortable, the spa was extraordinary, and we left after just three days feeling pampered, and relaxed. Loved it!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MljH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Vail hotels
0.8 mi away
The Lodge at Vail, A RockResort
0.5 mi away
Four Seasons Resort and Residences Vail
1.0 mi away
Tivoli Lodge
Tivoli Lodge
#3 of 31 in Vail
5.0 of 5 bubbles 1,194 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
The Sebastian - Vail
1.1 mi away
Manor Vail Lodge
Manor Vail Lodge
#5 of 31 in Vail
4.5 of 5 bubbles 534 reviews
0.1 mi away
Lion Square Lodge
Lion Square Lodge
#16 of 31 in Vail
4.5 of 5 bubbles 222 reviews
Show Prices
Show Prices
Show Prices

Been to Arrabelle at Vail Square, A RockResort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arrabelle at Vail Square, A RockResort

Property: Arrabelle at Vail Square, A RockResort
Address: 675 Lionshead Place, Vail, CO 81657-5214
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Vail
#4 Business Hotel in Vail
#5 Romantic Hotel in Vail
#6 Spa Hotel in Vail
#6 Family Hotel in Vail
#6 Luxury Hotel in Vail
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Arrabelle at Vail Square, A RockResort 5*
Number of rooms: 81
Official Description (provided by the hotel):
The Arrabelle at Vail Square is a AAA-Four Diamond hotel nestled at the base of Vail Mountain, in the heart of Lionshead. Inspired by the grand hotels of Europe's historic alpine villages, The Arrabelle at Vail Square combines timeless elegance, European charm and impeccable service. Dine at Tavern on the Square's mountainside patio, unwind at the award-winning RockResorts Spa(R), or take advantage of the other extraordinary amenities including slopeside ski valet, rooftop hot tubs and lap pool, state-of- the-art fitness center and more. Treat yourself to the ultimate luxury resort experience in Vail. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Cheap Tickets, Vacatia, Agoda, Reservation Counter and Despegar.com so you can book your Arrabelle at Vail Square, A RockResort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arrabelle At Vail Square, a Rock Hotel Vail
Arrabelle Vail Square
Arrabelle Hotel Vail

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing