My Husband and I have never skied out west before so for our honeymoon we decided to start there and then head to Mexico. I could have stayed in Vail forever!
From start to finish The Sebastian made our trip an absolute dream! Their booking department is small and we dealt with Able the whole time. He was awesome. Able was able to get us an amazing rate for our stay there, followed up with us to make sure everything was satisfactory , and honestly just seemed genuinely excited for us to come there.
The second we arrived and pulled in ( we rented a car and drove from Denver), the Valet was beyond pleasant as well at the front desk staff. By this point we could tell that this hotel prides itself on the happiness of its guests.
Our room was very nice, you don't spend much time in it so we chose to just go with a standard room. The Whole hotel has this rustic chic feel, its has all the essentials to make sure you feel like you're in the Mountains, but also bring in a sort of swanky modern boutique feel ( my husband and I love boutique hotels). The hotel grounds are amazing, every night we spent at least an hour out in one of their outdoor hot-tubs and then by the big fire pit. Its amazing being surrounded by snow mts and lights while outside but being completely comfortable and toasty.
The Frost Bar was great, Their bar manager Ben we immediately clicked with because he was from Boston as well, but that aside he was so beyond friendly, knowledgeable, and you can just tell he truly enjoys the service industry. Ben is absolutely and asset to The Sebastian.
The concierge Morgan was so helpful and friendly, he was able to pull some strings and get us a reservation last minute at one of the most popular restaurants in the area.
Im so mad at myself that I cannot remember his name, but one of the guys who worked the front desk was so above and beyond great too. The maid had accidentally broken my Chanel Perfume while cleaning our room ( accidents happen no big deal). Upon returning from dinner, it was as if he was waiting by the door of the lobby to tell us, but he also had a few solutions for us as well. This was our last night and we were flying out to Mexico early the next morning, they had tried to track a new bottle down for me but it was late and were unable to. They offered to get a bottle as soon as the stores opened in the morning and express it to our hotel in Mexico for me. I was so grateful at the lengths they were willing to go to make sure I was compensated. We opted to just be compensated and save them the hassle.
Few other notes-
Hotel GM is so nice, great to talk to, treats everyone as a special guest ( as does the rest of the staff), Same with the gentleman who runs the functions there. So personable I'm sure planning a wedding with him is a dream!
Food is SO good! Hands down the best burger Ive ever had was at the Frost bar; the Wagyu burger ... HAVE ONE
Sorry if this review was lengthy but I could go on forever about how much I love this hotel and cannot wait to return, You don't know what you are missing until you visit the Sebastian. From both my husband and Myself, Thank you so much to the entire Sebastian family.
- Official Description (provided by the hotel):
- The Sebastian- Vail is Vail's hippest boutique hotel located in the heart of Vail Village. You'll find every imaginable comfort in the hotel rooms and suites. Accommodation options are wide ranging starting with our Sebastian Classic room with a single queen bed and going to full residential style suites of up to four bedrooms. All guests receive welcome amenities, nightly turn down service. Amenities on property are Bloom Spa, Frost Bar and our Alpine bistro-inspired restaurant, Leonora. A four season outdoor pool with hot tubs and a firepit complete the expierence. The Sebastian offers five star services that extend through every part of your stay. Concierge, room service, and slopeside ski valet at Base Camp. The Sebastian- Vail is the place you need to experience winter, summer, spring or fall. ... more less
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- Also Known As:
- The Sebastian - Vail Hotel Vail
- Vail Plaza Hotel