I have spent at least one week in Vail during each of the last three Summers. Each time, we have stayed in or near Vail Village. We have tried Pazzo's several times. It is absolutely apparent that the service has become horrible. While I have been unimpressed with Pazzo's in the past, it is handy and the pizza is marginal at best. Let me advise you of two separate incidents during our stay in Vail during August of 2010. First, we went to Pazzo's to eat at the restaurant. We were promptly seated and waited 20 minutes for service (i.e. water, menus, etc.). We never received any attention. As a result, we left. On the way out, we were ridiculed by theX- Gamers working behind the counter. A couple of days later, we played golf and returned home late. We called Pazzo's for carry out pizza. We sent our college aged son to pick up the pizza in order to avoid a disturbance. When he went to pick up the pizza at the Vail location, one of the same burned out hippies (this time wearing a Chicago Blackhawks jersey), had him pay and proceeded to bang the tip cup at my son demanding a tip. My son, after paying about $40 for two medium pizzas, tipped a dime for a carry out order and was the subject of ridicule as he left. The service in Vail at most restaurants is poor, primarily because most of the service helpers are burned out ski bums who are trying to make a buck so that they can spend the winter crashing their boards into skiers. Pazzo's is chalked full of those people. I AM FINISHED WITH PAZZO'S. I WILL DRIVE ALMOST ANYWHERE TO BUY PIZZA RATHER THAN PAY MONEY TO SUPPORT THESE PEOPLE.
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