First of all, this place is a great value. It is definately not luxurious, but has some four star features that compensate for some of its negatives. We booked a one bedroom King fireplace. The room/condo was huge and nicely updated. My wife loved the wood burning fireplace and the hotel provided plenty of logs and a fire starting kit. The kitchen was really nice, and the bed was very comfortable.
The Douglas building is rather old and not particularly well built. If we booked here again, we would only consider the top floor, because we could hear people walking around in the room above us. Its not that other guests were particularly noisy, but whenever someone talked out in the hallway or shut/slammed a door we could hear it quite clearly in our room. The hotel did provide box fans, and we turned ours on high to help block out some of the outside noise.
The staff was hit or miss. We had several staffmembers who were very helpful and engaged (shuttle driver was wonderful), and others who were somewhat indifferent. No big deal.
Our room was $119/night for a Friday, and while we did not particularly love the hotel...it is definately a great value and something to be considered.More