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“Fantastic Location”

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The Ritz Residences
Ranked #13 of 30 Hotels in Vail
Certificate of Excellence
Reviewed March 20, 2013

The Ritz-Carlton. The brand says it all, overnight or extended stay the firm's management makes a commitment to all who enter that the traveler's needs will be tended to. This writer states for the record he has no vested interest in this hotel chain. The "Ritz Carlton Residences" of Vail more specifically, The Lion's Head location offers the best of all seasons with the flair expected from world destinations. From the doorman to reservations and through out every staff member, there is a dedication to each visitor's needs no matter the time of day! The suites offer everything one finds at home up to and including any reason to make a return visit. The location is nearby to any amenity one might possibly need. Bicycle, kayaking, skiing or fine dinning or whatever- it is available! If it is too far inquire about their free shuttle service to the nearby community. One might do better but this visitor seriously doubts it is beyond a stay at the Vail, Lion's Head, Ritz Carlton Residences! Enjoy.

Room Tip: The two bedroom suites were great! I prefer the upper floor but at this time there was little dsitu...
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  • Stayed: March 2013, traveled on business
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Thank MaxRoadster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 - 174 of 188 reviews

Reviewed March 19, 2013

We were very lucky be able to trade our Marriott points at the last minute into a 4 night stay at the residences. Only regret is that this was our first stop on our colorado trip - which made everything afterwards anticlimactic.
PROS: Beautiful Double master layout with dining area, nice kitchen with Bosch appliances, and wonderful large family room with views of the mountains and Vail. Most comfortable beds of any hotel we've ever stayed in. Service second to none. Will give you a ride anywhere in Vail, including the Safeway. Great Ski Valet service with an area to change into and out of your boots and a shuttle to within 50 yards of the base of the gondola. Hotel has a wheelchair - nice for folks with difficulty getting around (or injuries on the slopes).
CONS: Not much. If you wanted to walk to the slopes, it would be a bit of a hike, particularly at the end of the day. Views from the hotel do not directly overlook any ski slopes and those on the front overlook the highway. Main part of the village is a bit of a walk as well (but shuttles are provided on demand).
Would love to come back if we ever get another chance.

Room Tip: Those along the south side (not the highway) would likely have better views.
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  • Stayed: March 2013, traveled with family
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1  Thank sheaf01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

Don't get me wrong, the place is nice. But, be careful. Resort is split between residences and vacation club. Residences are privately owned and managed by, in our case, Prudential. Stayed in unit 112 on residence side. Communication between Prudential and the Ritz seemed nonexistent. Housecleaning service was poor. They completely missed a bathroom one day. Pull out bed revealed sheets that were obviously used by previous guests. Disgusting. Details were lacking. Ritz was apologetic, but that was it. Unit was okay, but could use some improvements (dresser in bedroom 2 was a pain). That said, grounds are beautiful. Loved the hot tub and the views.

Stayed: February 2013
3  Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

The Ritz-Carlton Club and Residences are condominiums located in the Lionshead area of Vail Mountain. The accommodations and service are outstanding. We have a 2 BR, 2.5 BA with den. The Villa size is more than adequate for a family of 4 (2 grown kids). The granite kitchen is gorgeous with Bosch appliances ( although as strange as this may sound the electric stovetop was difficult to figure out)..I had hoped for a gas stove! All of the oversized furnishings were very comfortable, beautiful gas fireplace in the living area, lovely dining area. Hard wood floors throughout and heated tiled floors in the bathrooms. Both bedrooms were masters with comfortable whirlpool tubs, separate showers, and a huge granite double sink. An in- unit washer/dryer was so convenient. Maid service twice daily...every single person on staff went out of their way to be accomodating and were very personable. The rectangular outdoor pool is heated to 84 degrees, with a separate lap area. 2 hot tubs....very fun! The fitness area also had top of the line equipment, the steam room and adjacent showers had all the required amenities. The facility is only 2 years old, everything is in pristine condition. The Eagle Bahn gondola is walkable but most people take the shuttle after putting their boots on in the ski valet area. The skis/snowboards are delivered to the base of the Gondola each morning, afterward they are brought back by the ski valet to be housed overnight. There's a beautiful lounge in the common area with bar, fireplace, library, afternoon snacks and some evenings there is entertainment. Beautiful artwork throughout the resort. The Ritz has a complimentary shuttle for grocery shopping etc. Plus, there is Vail Village!....a free bus that runs every 5 -10 minutes (of course you can take the Ritz shuttle too) that was always on time whenever we took it. Bus stop is at the Marriott hotel, right next door. Tons of restaurants and après ski establishments. The town of Vail is picture perfect, resembling an Austrian Village...almost a "Disneyesque" look. Needless to say, I highly recommend this resort, we had a wonderful week here.

  • Stayed: February 2013, traveled with family
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1  Thank mtnestr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

The location is nice being in Lionshead and a short walk from the Gondola. The facility is top notch as you would expect from Ritz. There was twice a day maid service which was excellent. The "residence" we had unfortunately overlooked I-70 so not much of a view as would be the case with many of the units. While I understand the desire to have high end appliances, operations of the stove and AV system were unnecessarily complex which frustrated my wife for the entire week (and me as I had to resolve why they werent working).

But there was just something about the experience outside of the room - we seldom saw other people in the halls or the shared facilities like the health club or hot tubs. It was like no one used the common areas. If you are looking for a "private" getaway this would be the place ...

Room Tip: avoid rooms facing I-70
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  • Stayed: February 2013, traveled with family
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Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

The rooms, beds, amenities, quiet -- were all outstanding. Not every villa has the greatest view, but the glass and insulation make it easy to block out I-70. The service is lovely and we had a wonderful time. Not many residence properties also offer the kind of personal service and grace of the Ritz Carlton Residence Club at Vail. I could've done without the housekeeping ringing our doorbell two times to see if we had checked out on the morning of our departure. That was silly.

  • Stayed: January 2013, traveled as a couple
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Thank JeannieChiliBeanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

Folks can expect top tier amentities, large comfortable rooms (2BR residences are the minimum size) with only the latest top-of-the-line appliances and furnishings contributing to an enjoyable stay. The young staff, without exception, was helpful and friendly. Twice daily housekeeping was competent and responsive to requests. And, as it is only 2-years old, the appearance is fresh and inviting. A plus is there were no hidden extras for valet parking, a daily health club class or activity (e.g., hiking) or a continental breakfast albeit somewhat limited. The latter must be considered limited as it does not include bakery items and only yogurt, granola, a variety of fresh fruit, tea, cocoa and coffee. Tips: Free car & driver to any destination in Vail Village (great for dinner locally), first-come,first-served bikes for short excursions, free in-town bus just steps away and while there is no restuarant or room service (remember these are 2 & 3BR residences) there are excellent light meals available in the bar/lounge. One should not go here if you require a luxury hotel.

  • Stayed: August 2012, traveled as a couple
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Thank ohgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz Residences

Address: 728 W Lionshead Cir, Vail, CO 81657-5069
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Vail
#3 Family Hotel in Vail
#6 Luxury Hotel in Vail
#7 Romantic Hotel in Vail
Price Range: $577 - $3,857 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz Residences 4.5*
Number of rooms: 50
Official Description (provided by the hotel):
Extravagant, refined and exclusive, it's all about luxury and convenience during your stay at The Ritz Residences, Vail. Experience the ultimate mountain resort lifestyle in each of the two-, three-, four- and five- bedroom residences. From its premier Lionshead location, extraordinary amenities and personal concierge, to extensive services including on-site ski & snowboard rentals, overnight storage and door-to-door shuttle service to the Eagle Bahn Gondola, there's no comparison to the renowned attention to detail you will enjoy. The Ritz Residences, Vail invites you to enjoy the most tailored experience in Vail. ... more   less 
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Also Known As:
Ritz-Carlton Club, Vail Hotel Vail

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