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“Another great experience”

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The Lodge at Vail, A RockResort
Ranked #15 of 30 Hotels in Vail
Certificate of Excellence
Nottingham, United Kingdom
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Another great experience”
Reviewed April 17, 2014

Our fifth annual visit to the Lodge and it just gets better! Staff could not be more helpful and do everything to make our visit unforgettable. We upgraded to a suite on arrival, which is definitely worth it, with fabulous space and a great view of the slopes. We will be back again next year. Of course it does help that the snow is excellent for the last week of the season!

Room Tip: Slope side view, with balcony.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris77w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review, April 17, 2014
Thank you Chris77!

I am glad that our caring staff was able to make this a special stay for you. It looks like we have even more snow coming in to finish up the last 3 days of this amazing season! I look forward to your trip next year. Please let me know if there is ever anything I can do to help make your stay more enjoyable. Thank you for taking the time to write a review about your recent stay!

Kind Regards,

Shannon Best
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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810 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (191)
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English first
Kelso, United Kingdom
Level 5 Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 12, 2014

We were skiing and chose a 2 bedroom condo. It was huge with a vast lounge, tidy kitchen and big main bedroom with en suite. Both bedrooms being upstairs along with 2 bathrooms.

It wasn't bang up to date but it was spotless and in good repair. Everyone was very friendly and nothing was a problem. We had breakfast included so did not use the kitchen as a rule.

The breakfast was a buffet and when changed to menu only, after a customer revolt forced a re think and a reduced buffet the next again day. However, the menu offered better food and was cheaper for European appetites. the menu remained available , but when a buffet was available it was not inclusive. So much for revolts ! (Hope you can follow this) it's only a minor point.

The ski area was adjacent as was ski hire. Absolutely first rate for skiers. We could leave our ski gear at her bottom of the slope in the ski hire shop or in an adjacent valet service. Just so handy.

The hotel is going to be revamped over the summer period to meet ever higher standards demanded by its customers. I hope it remains affordable because it suited our needs perfectly.

Vail is served by a first rate free bus service, but food stores are well away from this hotel. Come prepared if you wish to use any kitchen facilities.

Room Tip: The rooms are very varied so know what you are looking for. Some appeared to overlook the Main Stree...
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DougieE992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review, April 14, 2014
Thank you for your kind review! I remember speaking with you at check out. I hope you had a safe trip home. I believe you had a stop in NYC prior to your long flight and I hope that you enjoyed the big city! Please reach out to me directly if I can assist you in any way prior to your trip next winter. Thank you for choosing the Lodge at Vail as your top destination for all of your ski trips to come.

Kind Regards,

Shannon Best
Director of Rooms
sbest@vailresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vail
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 11, 2014

The staff are friendly, and offer assistance whenever possible. Rooms are clean, mattresses are great and location is terrific. We have stayed at the Lodge numerous times and will continue to stay at this lodge. We have tried other places in Vail, but this one is the best!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review, April 14, 2014
Good Day Tina B!

Repeat business is a huge compliment, so thank you for choosing the Lodge each time you come to Vail. Please reach out to me next time you plan a visit so that I can introduce myself in person. Please let me know if there is ever anything I can do to make your stay more enjoyable. Thank you for taking the time to review our hotel. We look forward to seeing you soon.

Kind Regards,

Shannon Best
Director of Rooms
sbest@vailresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2014

This year spring break was unforgettable. We spent it in the Lodge at Vail in 3 bedroom apt.
After a long drive we (wife and 2 kids) came to a very nice and cozy apartment. Because of the very conformable beds we slept the first night like a rock. The next night we noticed drier air (beauty of high alt) but we were able to use a humidifier in each room.
Each day skiing was amazing. No wasted time waiting for transportation between hotel and ski lift. Just a 4 minute walk!
We did use wet and dry beautiful saunas after skiing every day.
Each evening in Vail Village was very interesting (skating, shopping, food, galleries etc).
The rooms, bathrooms, kitchen and living room were extremely clean and well equipped with everything we need to have great time.
Services are very professional, helpful and very friendly.
This 5 day vacation was the best vacation we have had so far.

Thank you Lodge at Vail !

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Krzysztof G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review, April 10, 2014
Thank you Krzysztof G! I truly enjoyed reading your review. I am thrilled that your stay was such a special one. You are absolutely right, you can't beat the fresh air and beautiful mountain landscapes here in Vail, it is a very special place! We are so proud that the Lodge has been a part of this iconic resort town since the beginning. Please let me know when you plan your next trip so I can ensure that you have another "vacation of a lifetime."

Kind Regards,

Shannon Best
Director of Rooms
sbest@vailresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 8, 2014

The Lodge at Vail was comfortable, accommodating and the customer service was outstanding! The rooms could used some updating which I understand is scheduled to begin in August. We are already planning our return summer trip. The Spa was amazing and very relaxing. Excellent all the way around.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marniyl7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review, April 10, 2014
Thank you for your review! All of the staff here at the Lodge at Vail looks forward to welcoming you back this summer. Please reach out to me prior to your stay so I can personally ensure you have another fabulous getaway!

Kind Regards,

Shannon Best
Director of Rooms
sbest@vailresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 2, 2014

Stayed over Spring Break in a 2 bed condo. Pricey but what isn't in Vail! Great location for lifts and staff were excellent all week. Common areas a little tired and they need a service elevator but our room was excellent with plenty of space. Would definitely stay there again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Matt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review, April 3, 2014
Good Day Matt W,

Thank you for your review. I am pleased that your stay exceeded your expectations and that you enjoyed the location and staff so much. I wanted to share with you some exciting news about our upcoming renovation. We will be undergoing a comprehensive public space and room renovation starting this fall which will be completed prior to opening day next winter. Please come back and see us next year, and we will ensure you have another wonderful stay.

Kind Regards,

Shannon Best
Director of Rooms
sbest@vailresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vail
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 31, 2014

The Lodge at Vail was our first and only choice- the staff is more than friendly and accommodating, the pet amenities far exceeded our expectations, the bath products were very high end, even the chocolates for the turn down service were amazing! From the cleanliness of the room and facilities, down to the little details like the real orchid plant in our room and the doggy bag of treats awaiting our arrival, this hotel has thought of everything! In room dining was awesomely delicious and the housekeeping services were impeccably thorough and quick. Location was a huge factor a well- you are literally steps away from the mountain!! All in all, a wonderful stay and we would highly recommend The Lodge at Vail above any other hotel in Vail!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Brent P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review, April 2, 2014
Good Day Brent P! Thank you for your glowing review of your recent stay at the Lodge. Our thoughtfully indulgent staff aim to make both our guests and their furry companions feel special while they are at their "home away from home" here at the Lodge at Vail. I am thrilled that you and your family enjoyed the refined comfort and alluring amenities of our guest rooms. I look forward to my next opportunity to host you here at the Lodge.

Kind Regards,

Shannon Best
Director of Room Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lodge at Vail, A RockResort

Property: The Lodge at Vail, A RockResort
Address: 174 E Gore Creek Dr, Vail, CO 81657-4511
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Ski-In / Ski-Out Hotel in Vail
#6 Business Hotel in Vail
#8 Luxury Hotel in Vail
#9 Spa Hotel in Vail
#11 Family Hotel in Vail
#13 Romantic Hotel in Vail
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Lodge at Vail, A RockResort 4*
Number of rooms: 171
Official Description (provided by the hotel):
Welcome to Vail's most iconic hotel. The Lodge at Vail is Vail's first hotel, and remains the cornerstone of Vail Village, located just steps from Gondola One. Revel in the proximity to the slopes, savor exceptional on-property dining at Cucina and Elway's. After a day on the slopes, relax in the lounge at Pool One, peruse the plethora of shopping options along Gore Creek Drive, and enjoy authentic Rocky Mountain hospitality, all at Vail's original hotel. ... more   less 
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Also Known As:
The Lodge At Vail, a Rock Hotel Vail
Hotel Vail a Rockresort
a Rockresort Hotel Vail
Lodge Vail

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