Location - location - location! the best in Vail.
Hotel itself kind of confusing, lot of halls, different buildings and levels.
Main restaurant - Elway's overrated in my opinion.
Breakfast buffet abundant - service deplorable!
The worst was when the bkfast bill was presented: a mandatory "gratuity" charge of 20% as our table seated 6 persons! Also not clear as to what/why charges were imposed (bill varied from $17 to $75 per person although basically same breakfast was consumed).
At check-out (we were a party of 3 couples) hotel had forgotten to order transportation to Denver for German couple (arranged after quite a riff-raft). To top things off hotel padded the bill of the German couple by aprox $400. Later when I checked out the same thing happened... $430 dollars charge for breakfast with no receipt to back it up + charged for daily parking although I never had a car...
Fortunately they "removed" excess charges, however never apologized for their mistake - it seemed to be common business practice for them - very disappointing!
- Official Description (provided by the hotel):
- Welcome to Vail's most iconic hotel. The Lodge at Vail is Vail's first hotel, and remains the cornerstone of Vail Village, located just steps from Gondola One. Revel in the proximity to the slopes, savor exceptional on-property dining at Cucina and Elway's. After a day on the slopes, relax in the lounge at Pool One, peruse the plethora of shopping options along Gore Creek Drive, and enjoy authentic Rocky Mountain hospitality, all at Vail's original hotel. ... more less
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- Also Known As:
- The Lodge At Vail, a Rock Hotel Vail
- Hotel Vail a Rockresort
- a Rockresort Hotel Vail
- Lodge Vail