We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“4-Seasons Vail”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Four Seasons Resort and Residences Vail
Ranked #2 of 30 Hotels in Vail
Certificate of Excellence
Level 4 Contributor
26 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“4-Seasons Vail”
Reviewed April 30, 2014

Great location, rooms very nice, almost too warm! Only complaint, breakfast didn't open till 8am.
Ordered room service to start, very small portions. After 8 had second breakfast, excellent experience.

Room Tip: Room service was not up to standards. Small portions. Breakfast after 8am in the restaurant was exc...
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

999 reviews from our community

Traveler rating
    800
    122
    54
    14
    9
See reviews for
312
407
17
138
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed April 30, 2014

Great service, great property, great time of year to visit. We have stayed in all the luxury properties in Vail and this by far was our best experience. Food was outstanding, Spa was out of this world and the exceptional service you expect at the Four Seasons. Will definitely be back!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timjen88 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nebraska
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 23, 2014

We rarely stay in luxury hotels. Our experience was great here. Every staff member was very friendly & helpful. We got a special rate of $150 a night because of a wedding . Taxes brought our bill to about $200 a night. Valet parking was $40 a day.

Room Tip: 5fh floor was great for us. That was the floor that our entrance was on. View of a ski slope.
See more room tips
  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveler10131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beatrice, Nebraska
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 23, 2014

We can not say enough about the incredible service we were given at the Vail Four Seasons. Every time we came or went we were greeted and asked if there was any way they could assist us. The front desk went out of their way to make us comfortable and to meet our needs. We had welcome gifts for our wedding guests that were taken care of with great care without being charged extra.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gail b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSVail, General Manager at Four Seasons Resort and Residences Vail, responded to this review, April 28, 2014
Dear gail b,

I am glad to hear that you had an incredible stay with us and that we took care of all your needs. Weddings at Four Seasons, Vail are always a great time! Hopefully we get to welcome you back soon.

Warm regards,

Mark Herron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Level 5 Contributor
76 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed April 22, 2014

5 star hotels are supposed to take your breath away when you enter, FSV is a dud. The layout is horrible and there is nothing special about this hotel. The rooms are cheap and too outdated. The service is pretty good for Colorado standards. The location is ok, but not great. Room services prices where insanely bad. Hyatt BC is way better across the board.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CDUB212121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSVail, Director of Rooms at Four Seasons Resort and Residences Vail, responded to this review, April 24, 2014
Dear CDUB212121,

Thank you for your feedback and for staying with us. I would appreciate the opportunity to discuss this with you further. Please feel free to contact me directly at 970-477-8604.

Sincerely,

Raphael Pazzini
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mexico
Level 4 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed April 19, 2014

Finally a top hospitality address in Vail, number one all around, no less...


Last year we stayed at the Vail Ritz Carlton. The service, the attitude, the facilities. Everything was just right. No, make it perfect, except...no restaurant, no room service.
Yes, that is correct, these are the Ritz Carlton Residence and Club, big family apartments but no breakfast, lunch or dinner. They offer you food from the Marriott, but you could as well ask for outside service. Is not what you expect. Yes, they have a snack menu at the bar, but it only goes so far.

This year I was traveling with my 2 kids only, so I decided I wanted to stay in a regular hotel (somewhere that would not imply to show my absence of cooking talent). I had stayed at other Vail locations like the Sonnenalp, Ritz Carlton and The Lodge, and a few platinum grade houses, but those were not my first choice. You know that when you stay at a Four Seasons you always expect great things and a memorable stay, so aside from the RC, this was an obvious choice.

I read some of the reviews. I always read the latest and the worst ones so I can get a measure of what to expect. The recent ones are a fresh update and the not so good allows me to expect the worst and hope for the best.

The first 2 days I experience some issues but the GM Raphael Pazzini and his staff worked every single detail to make it perfect. People like Mr Pazzini are the reason why Four Seasons is still the best brand in the hospitality market. By far.

The FS is located in mid Vail. There are other hotels closer to the lifts, but as you must have read, they have a concierge ski that makes it so easy for you, that it's location becomes irrelevant. They will take you in a 4 minute ride to the ski concierge about a 100 feet from Gondola 1. They will carry your skis to the snow, so don't mind what anybody writes about the location, it is perfect for an evening stroll to your preferred dining post.

The hotel also has house cars that will take you anywhere close by, so just park your car if you drove here and forget about it until your departure.

Matt and Lindsay at the Concierge are just fabulous. They will bend over to help you with any request. Smile included 7 X 24.

Our room was a one bedroom suite which we got at a very reasonable check in upsell. Each of us had a bed, to relax after a tight schedule on the slopes and before leaving for the endless dinner options in town. I do recommend this highly for a 4 member family. 1 king in a room plus a sofabed in the entrance that will accept a rollaway, plus a 1/2 bathroom. Couldn't have been better, (except maybe for one of their FS residences, but that was beyond my budget for this trip)

Some issues that were solved by Mr Pazzini and the excellent staff:

Some issues from room service improved after the first night. Also Mr Pazzini took notice that not all kids are 4 years old, even if you ask from children's menu, they will offer regular plates and silverware, not only plastic plates and cups.

The "upsell" room had an issue with the heating. It took them a couple of days, but were on it until it worked as new.
We had breakfast at their flame restaurant. The buffet is good, but it wouldn't hurt to expand it. I preferred to order from the menu, as the buffet was not as tempting. The first experience was kind of dull, but there after we had excellent service from the Flames' staff. Very nice people, indeed.

Same thing happened at their ski concierge. the first impression was average, but as days went by they really work hard to please every guest, helping with the boots, skis and always with a perfect smile.

When we checked in the minibar was only an empty fridge (??), I asked for soft drinks for the kids. They sent them to stock it and charged me all in the room service. Mr Pazzini told me he had taken notice, and that it was not supposed to be the way it should work. I understand they should stock it and only charge you when you actually take it from the minibar as any other hotel. If they work it out like that, it will be an improvement over other hotels. i.e. I never drink alcohol from the minibar, so it works better to have other type of drinks.

I've been coming to Vail for about 20 years, always trying to improve my previous experiences.

Four Seasons has my highest grade. I've not stayed yet at Sebastian's or Arabelle, but having talked to my friends, and having visited both, they still have a few things to learn from the Four Seasons.

If you stay here and have any small issue, no matter what it is, I do suggest to socialize it with Mr Pazzini. He is totally oriented to make your stay a FS experience.

After 20 years I know I don't have to keep on looking. This is home now.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PegasoMex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 5 Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed April 14, 2014 via mobile

My boyfriend and I have made Vail a superbowl tradition the past 3 years and could not be happier with absolutely everything. From the amazingly cozy lit fireplace in your room to the hot tea waiting in the lobby, I count the days til our next visit. The staff meets the FS mission and vision everytime with not a glitch!!! The food is divine and the skiing couldnt be anymore accessible! See you soon FS Vail!

Stayed February 2014, traveled as a couple
Helpful?
3 Thank Alison O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Vail
0.1 mi away
The Sebastian - Vail
0.5 mi away
Arrabelle at Vail Square, A RockResort
0.3 mi away
The Lodge at Vail, A RockResort
Show Prices
Show Prices
Show Prices
0.5 mi away
Tivoli Lodge
Tivoli Lodge
#3 of 30 in Vail
1,261 reviews
8.8 mi away
The Ritz-Carlton, Bachelor Gulch
0.6 mi away
Manor Vail Lodge
Manor Vail Lodge
#5 of 30 in Vail
608 reviews
Show Prices
Show Prices
Show Prices

Been to Four Seasons Resort and Residences Vail? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Resort and Residences Vail

Property: Four Seasons Resort and Residences Vail
Address: 1 Vail Rd, Vail, CO 81657-5701
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Vail
#2 Business Hotel in Vail
#3 Romantic Hotel in Vail
#5 Family Hotel in Vail
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort and Residences Vail 5*
Number of rooms: 121
Official Description (provided by the hotel):
At the gateway to Vail Village, Four Seasons Resort Vail presents a fresh interpretation of a grand alpine hotel. With 121 guestrooms, 19 Residence Club units and 16 Private Residences, the Resort features amazing mountain views, a signature restaurant, Flame, and full-service Spa with 13 treatment rooms. The heated pool, flanked by a fireplace, is open year-round. In winter, skiing is a breeze with the Four Seasons Ski Concierge at the base of the Vista Bahn chairlift. In summer, families discover dazzling outdoor enjoyment, with an abundance of activities including horseback riding, fly fishing, zip lining, rafting, biking and more. With the largest guestrooms in all of Vail Valley — each with a soaking tub and a stone fireplace — you may not want to leave the room! Yet the Resort is just steps away to Village nightlife, shopping, al fresco dining and the renowned Village "apres" lifestyle Vail is known for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Hotels.com, Cancelon, TripOnline SA, Hotwire, getaroom.com, Agoda and HotelQuickly so you can book your Four Seasons Resort and Residences Vail reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Seasons Resort Vail Hotel Vail
4 Seasons Resort Vail

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing