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“Terrible! Stay elsewhere.” 1 of 5 bubbles
Review of Hotel Talisa, Vail

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Hotel Talisa, Vail
Ranked #11 of 31 Hotels in Vail
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Terrible! Stay elsewhere.”
1 of 5 bubbles Reviewed July 4, 2007

Reasons not to stay at the Vail Cascade:

1. There is no air conditioning, which is required. When it is 80 degrees in Vail Valley your room will heat up to 100 degrees.
2. No free parking. $20 for valet parking, $15 for self-parking.
3. Where are the valets? The hotel is not properly staffed to provide 4-star service. Check-in also took too long.
4. They mow the lawn at 9:30am, so don't expect to enjoy a relaxing breakfast on the terrace.

This "resort" is rated at 4 stars, but one can get better service and value at 2 star options nearby.

  • Stayed July 2007, traveled as a couple
    • 1 of 5 bubbles
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
    • 2 of 5 bubbles
    • 1 of 5 bubbles
3 Thank coloradotravel87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,176 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 bubbles Reviewed April 30, 2007

We returned to The Cascades resort again this ski season only because Vail seriously lacks great quality hotels in the price range where discerning skiiers want a great hotel with value for money and are prepared to pay for it if value is perceived..

The ski lift at the door of the Cascades resort being the ,main attraction for what otherwise is a nice resort with average rooms and service and Motel 6 style bathrooms. King beds I say are also very comfortable and linen of high quality.

This visit however we were informed at check in the Cascades lift was not operating anymore -Tough Luck?!! We were given a room next to the lifts and quite frankly my mouth was vibrating after a few hours in this room. It was either check out or change rooms. After numerous requests for a room change our request was finally possible after it was revealed we review hotels for a prestigious credit card company and were about to check out if nothing else was available. Young staff seemed unable to make decisions that affect the satisfaction of the guests.

The other major problem we identify is that The Cascades Resort is a Nickle and Dime resort. You pay a huge Resort fee on top of your hotel cost. This covers nothing any other hotel at this price range does not provide for free. ie shuttle service tio town, usage of gym and ski lift. You also pay extra for internet usage. It can be noted that if the ski lift is not operating or you do not use the gym. The fee is still charged.. How can they still do this?? One has to seriously ask how they get away with this. Not good at all.!! ??

Good points are a great hot tub and location . If Cascades chair is working and an OK room is provided , This is an hotel in an area where choice in this category is sadly limited and expensive in ski season. Overall we would say Cascades is a lodge style resort with typical hotel rooms, basic bathrooms and TVs away from it all but next to Cascades ski lift and shuttle service to town.

Would we recommend it? "No" But unfortunately given the other choices and value for money we said that last year we would not return but at the time we booked it seemed unfortunately to be the best choice thus we came back and given the limited range in this category for Vail may well do so again if we had to book last minute!!...

Note -Last year we spent 14 days over Xmas and New Year here. Do not stay here if you want a great Xmas facility.. The restaurant did not do sanything special for Xmas and so we had lunch at Two Elks instead! The bar did provide Xmas music but limited cf other resorts we have stayed in over this time.

  • Liked — Location to Ski Lift
  • Disliked — Charge Extra for Everything, Huge Resort Fee on top of Hotel Fee.
  • Stayed March 2007, traveled as a couple
    • 2 of 5 bubbles
    • 4 of 5 bubbles
    • 2 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
    • 4 of 5 bubbles
    • 3 of 5 bubbles
    • 2 of 5 bubbles
      Business service (e.g., internet access)
4 Thank Luvin-Life+Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Talisa, Vail

Property: Hotel Talisa, Vail
Address: 1300 Westhaven Dr., Vail, CO 81657-3890 (Formerly Vail Cascade Resort & Spa)
Phone Number:
Location: United States > Colorado > Vail
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Vail
#3 Top resorts Hotel in Vail
#5 Spa Hotel in Vail
#5 Luxury Hotel in Vail
#8 Business Hotel in Vail
#9 Family Hotel in Vail
#9 Romantic Hotel in Vail
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Talisa, Vail 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover Hotel Talisa, Vail - Vail's newest luxury mountain getaway, reopening after a multimillion-dollar transformation. Our forested backyard at the base of Vail Mountain promises a one-of-a-kind respite of beauty and serenity balanced with inspired activity no matter the season, with the shops and restaurants of Vail a mere five minutes away. Hotel Talisa's 285 sophisticated new guest rooms and suites acknowledge your outdoor-centric activities with benches and gear storage, with amenities ranging from rainfall showers and soaking tubs for tired muscles. In our atmosphere of residential mountain luxury, you will discover the perfect home base for both adventure and escape. Luxuriously appointed bathrooms. Contemporary décor with indigenous inspiration. Refreshment centers stocked with local and international delicacies. Delightful turn down traditions that send you to sleep with a smile. The inspired décor of our guestrooms tie into the soul of Vail, exuding the spirit of outdoor adventurers, artisans and native tribes alike. Influenced by the best aspects of the Rockies and Alps, the Hotel Talisa will enchant you with culinary creations from around the world. Open all day, the new 3-meal restaurant is open breakfast through dinner, showcasing authentic flavors from the Colorado Rockies and the eight countries that touch the Alps, from Austria to Monaco. Our lounge offers a fireside setting for enjoying inventive après-ski food, drink, music, conversation and floor-to-ceiling mountain views. And our fresh market is a favorite stop for active guests who prefer quick serve and to-go gourmet foods and libations. Guests will delight in blissful and invigorating treatments at the new alpine spa within the hotel along with even more fitness and spa offerings at Aria Spa and Club adjacent to the hotel. And, as Vail's premiere skiing experience, our on-property chairlift provides for Vail's only true ski-in/ski-out luxury resort, with on-site rentals and ticket office, aided by a world-class ski concierge. Enjoy four seasons of outdoor adventures galore with mountain biking along Gore Creek, fishing, swimming, ice skating and more or simply lounging at one of the infinity pools or hot tubs and fire pit socializing. Private cars and complimentary shuttles are available exclusively for resort guests along with dedicated concierges eager to assist in planning your visit. Whether seeking tranquility, adventure or a blend of both - Hotel Talisa, Vail's newest luxury hotel and resort beckons year-round. ... more   less 
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Also Known As:
Vail Cascade Hotel Vail
Vail Cascade Resort And Spa
Cascade Resort

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