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“The Quintessential Christmas Vacation”
Review of Hotel Talisa, Vail

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Hotel Talisa, Vail
Ranked #12 of 30 Hotels in Vail
Certificate of Excellence
Atlanta, Georgia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The Quintessential Christmas Vacation”
Reviewed January 15, 2013

We have stayed at the Cascade in the past and have always been thrilled with the attentive staff and variety of amenities, especially the ski shop and chair lift right on property! However, we were a little apprehensive about traveling with our three children over Christmas, for fear we might miss out on some of the "Santa traditions". Little did we know that the Cascade had a ton of great activities planned for the holiday. One night we made gingerbread houses...and not with little graham crackers and some icing. These were real, good sized houses which gave us all plenty of room to be creative with all of the goodies the hotel provided. Another night the kids decorated stockings but the best part was that the hotel FILLED the stockings the three nights prior to Christmas with all kinds of great gifts and treats. The kids were THRILLED!! There were also movie nights planned, smores around the fire pit, an incredible magician, contests...the list goes on. We had asked the kids if they wanted to do some of the activities in Vail Village after skiing and every night they wanted to go back to the hotel and take part in their activities. We could not have scripted a better Christmas away from home!! The Cascade staff truly made it a special occasion for all of us! The Cascade will continue to be our resort of choice in Vail!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kati K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hotel Talisa, Vail, responded to this review, January 28, 2013
Dear Kati from Atlanta,
Thank you for your 5-star review! What a privilege to read about your experience. The holidays are truly a magical time of year in Vail and from what it sounds like, your children were delighted with all the special events, activities and amenities that make Vail Cascade so unique. We take great pride in our annual Cascade Christmas celebration and are thrilled your family was a part of it. We hope your travels bring you back again this winter (or any time of year for that matter).
Brett Schoenfield
General Manager
Vail Cascade Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,176 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Conway, Arkansas
Level 5 Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed January 11, 2013

From the time you enter the property and see the roaring flames in the stone fireplace, you know it's something special. Spent three nights there in a king suite - very roomy with all the amenities. The parking was a reasonable walking distance and I was able to find a parking space near the entrance every time. The staff was very helpful, although the concierge did not have the updated information on the tube sledding (yes, you CAN make an advanced reservation now). The only improvements I would note are 1) improved signage (it's a very confusing property layout, with many twists and turns to the elevator for our wing - can't get to some rooms on the same floor without going through lobby, etc.) and 2) improved lighting for the outdoor hot tub entrances - it was hard to see where to put your key into the gate, it was so dark.

  • Stayed January 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank SuePete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hotel Talisa, Vail, responded to this review, January 28, 2013
Dear SuePete,
Coming all the way from Arkansas, we greatly appreciate your business! Thank you for your recent review on TripAdvisor. We’re pleased to hear you enjoyed all the great amenities that make Vail Cascade so special. Thank you for sharing your feedback and recommendations. If it wasn’t for our guests, we would not be the hotel we are today. We are always looking for ways to make improvements so we appreciate your feedback. Thanks again for selecting Vail Cascade for you and your family’s visit to Colorado. We hope you return.
Brett Schoenfield
General Manager
Vail Cascade Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2013

Loved the lodge feel and charm of the place. My husband and I had always used the ski lift near the hotel when we came to vail. We then decided to book a family trip at Vail Cascade Resort & Spa and are going back a second time this winter. The food at their restaurant is also reasonable and tasted great! We also loved that their is a walking trail behind the hotel which follows the creek. We definitely recommend this hotel to our family and friends.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JodesterF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hotel Talisa, Vail, responded to this review, January 28, 2013
Dear JodesterF,
Thank you for your 5-star review! What a privilege to read about your experience. It sounds like you took advantage of all the amenities and offerings that we take great pride in. We’re delighted that you would recommend our hotel to your friends and family; that’s the best compliment we can receive. If you do decide to return this winter (or summer), please let me know how I can make your next Vail Cascade stay even more memorable.

Brett Schoenfield
General Manager
Vail Cascade Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 8, 2013

I visited the resort with my two children, ages 10 and 12 in Dec-Jan. This was our fifth time. Our experience keeps bringing us back. Some relevant facts:

1. Personnel: best asset. From arrival to departure; from the entry to the front desk; from the restaurant to the ski valet, everyone tries to help with a smile. Ask for anything and someone will make it happen.
2. Ski experience: the hotel has its own lift (#20). It is an 8 minute ride to a path connecting to chair #26 and on. Take the chair back or ski back to the hotel via a picturesque path.
There is a ticket office at the base of the lift. Ski instructors will meet you at the hotel if you ask.

Charter Sports will fit you with all the equipment. You will pick it up in the morning and the ski valet will return boots and skis/boards to the appropiate location, ready for the next morning.
Effortless.
3. Food/bar: there is a nice bar with fireplace and nice windows. Atawater restaurant serves B/L/D. Breakfast has a buffet choice ($24 adults/$10 children+tax). Pretty pricey overall.
There is a cafe with sodas, wine, beer, sandwiches, fruit, etc. Reasonable.
4. Pool/Hot tubs: one heated pool ad multiple tubs. Very nice and not crowded.
5. Kids entretainment: one WII console/TV. There was a larger center next to the Spa but it is not there any longer. They could do better considering that so many families come with their children.
6. Housekeeping: we had some minor issues: cups left, no tissues, time they came, etc. Rapidly corrected.

I already made reservations for December 2013.
Cascade remains our choice destination. You will not go wrong.

Room Tip: Away from elevators and high traffic hallways
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MOKHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hotel Talisa, Vail, responded to this review, January 28, 2013
Dear MOKHouston,
Thank you for your comprehensive review on TripAdvisor. I am more than delighted to hear you’ll be returning to stay with us again in December! Until you personally visit Vail Cascade, you really don’t know how special it is. It sounds like you and your children enjoyed all the amenities that make Vail Cascade so unique. Thanks for sharing this great review! I had the honor of sharing it with my staff and they were all glowing with pride. If there’s anything I can do to make your next vacation more memorable, please do not hesitate to contact me directly.

Brett Schoenfield
General Manager
Vail Cascade Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level 6 Contributor
102 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 6, 2013

A great price for a great location. My family and I stayed at the Vail Cascade Resort for about a week over Christmas. The proximity to the chairlift was great, and made for hassle-free mornings. Ski concierge was also great, as we never had to worry about the logistics of skiing. A lift-ticket window, rental and storage was all located at the hotel. This is definitely a family-oriented hotel.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WhitneyJW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hotel Talisa, Vail, responded to this review, January 28, 2013
Hello WhitneyJW,
We’re delighted to hear you and your family experienced all the amenities and services that Vail Cascade is recognized for. We realize skiing with children can be a challenge, but with our on-property chairlift and ski services, we do our best to ensure our guests get on the slopes hassle-free. If you enjoyed winter, your kids will love summer! Dive in movies, s’mores, boat racing, hiking….shall I say more?

Glad to hear you enjoyed your visit. If your travels bring you back to Colorado, please let me know and I would be happy to make your next Vail visit even more memorable.

Brett Schoenfield
General Manager
Vail Cascade Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 5, 2013

The staff was very friendly. There were a lot of trainees because the next week was the week of Christmas Eve, however, this didn't really affect us. We rented skis and ski boots at Charter Sports, on site at the hotel, and the staff was really great. The wait staff at the Atwater were super friendly. The room had an amazing view of the mountains--it looked like it was straight out of a postcard. This was truly a memorable experience for both me and my fiancee and I will definitely be coming back.

Room Tip: We stayed in room 417. It was great!
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haydeej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hotel Talisa, Vail, responded to this review, January 28, 2013
Dear Haydeej,
Thank you for sharing your Vail Cascade experience on TripAdvisor. We are pleased that you selected Vail Cascade as your vacation destination, especially considering you came all the way out from Florida! We hope you return again soon and enjoy another memorable experience.

Brett Schoenfield
General Manager
Vail Cascade Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 4, 2013

Was there over holidays. Friendly staff, but management was disappointing. We had clothes stolen from our room and reported it to management, who said the wood "look into it and get back to us", thought they never did, even after we made a second inquiry. Also, dispensers in shower were all broken. We reported it, but they did nothing to fix them.

Room Tip: Get a room away from the ski shop which was very noisy..
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Talisa, Vail

Property: Hotel Talisa, Vail
Address: 1300 Westhaven Dr., Vail, CO 81657-3890 (Formerly Vail Cascade Resort & Spa)
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Vail
#3 Ski-In / Ski-Out Hotel in Vail
#6 Spa Hotel in Vail
#6 Luxury Hotel in Vail
#8 Business Hotel in Vail
#9 Family Hotel in Vail
#9 Romantic Hotel in Vail
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Talisa, Vail 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover Hotel Talisa, Vail - Vail's newest luxury mountain getaway, reopening after a multimillion-dollar transformation. Our forested backyard at the base of Vail Mountain promises a one-of-a-kind respite of beauty and serenity balanced with inspired activity no matter the season, with the shops and restaurants of Vail a mere five minutes away. Hotel Talisa's 285 sophisticated new guest rooms and suites acknowledge your outdoor-centric activities with benches and gear storage, with amenities ranging from rainfall showers and soaking tubs for tired muscles. In our atmosphere of residential mountain luxury, you will discover the perfect home base for both adventure and escape. Luxuriously appointed bathrooms. Contemporary décor with indigenous inspiration. Refreshment centers stocked with local and international delicacies. Delightful turn down traditions that send you to sleep with a smile. The inspired décor of our guestrooms tie into the soul of Vail, exuding the spirit of outdoor adventurers, artisans and native tribes alike. Influenced by the best aspects of the Rockies and Alps, the Hotel Talisa will enchant you with culinary creations from around the world. Open all day, the new 3-meal restaurant is open breakfast through dinner, showcasing authentic flavors from the Colorado Rockies and the eight countries that touch the Alps, from Austria to Monaco. Our lounge offers a fireside setting for enjoying inventive après-ski food, drink, music, conversation and floor-to-ceiling mountain views. And our fresh market is a favorite stop for active guests who prefer quick serve and to-go gourmet foods and libations. Guests will delight in blissful and invigorating treatments at the new alpine spa within the hotel along with even more fitness and spa offerings at Aria Spa and Club adjacent to the hotel. And, as Vail's premiere skiing experience, our on-property chairlift provides for Vail's only true ski-in/ski-out luxury resort, with on-site rentals and ticket office, aided by a world-class ski concierge. Enjoy four seasons of outdoor adventures galore with mountain biking along Gore Creek, fishing, swimming, ice skating and more or simply lounging at one of the infinity pools or hot tubs and fire pit socializing. Private cars and complimentary shuttles are available exclusively for resort guests along with dedicated concierges eager to assist in planning your visit. Whether seeking tranquility, adventure or a blend of both - Hotel Talisa, Vail's newest luxury hotel and resort beckons year-round. ... more   less 
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Also Known As:
Vail Cascade Resort And Spa
Vail Cascade Hotel Vail
Cascade Resort

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