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“Best place to stay in town”

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Holiday Inn Hotel & Suites Trinidad
Ranked #3 of 10 Hotels in Trinidad
Certificate of Excellence
Haslet, Texas, United States
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Best place to stay in town”
Reviewed October 19, 2012

Second stay at this hotel. The staff is courteous and the rooms clean. Mountain view room also gives you a look at I 25 and motel across the street. Good breakfast in the restaurant. Location is convenient. You can take the frontage road to downtown, without having to get back on the interstate.

Room Tip: Non mountain views, east side, may have less traffic noise.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribel S, Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review, November 22, 2012
Thank you for taking the time to offer feedback on your recent stay at the Trinidad Holiday Inn. There are several choices for accommodations in the Trinidad area; we are honored to have met your expectations, and look forward to having you as our guest in the future.
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217 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Texas
Level Contributor
72 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 17, 2012

The hotel was a normal HI. What made it special was their staff. From the check in, restaurant, and check out, everyone made our stay easier. When we arrived I asked for a front room and she changed our room immediately. The waitress, at breakfast, was so cheerful it was a great way to start the day. When we checked out, Nathan, checked the weather and let us Southerners know there was snow on the Pass. We appreciated everyone's kindness very much.

Room Tip: Front rooms have view of the mountains. No traffic at night, so no road noise.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texan54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribel S, Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review, October 21, 2012
Thank you for the positive feedback after your stay with us at the Holiday Inn Hotel & Suites Trinidad. Our staff takes pride in offering customer service that goes above and beyond guest expectations, and we are honored that you chose our hotel for your stay in Trinidad.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dillon, Colorado
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2012

This holiday inn is one of the nicest we have ever seen. The rooms were quiet, very clean, bedding and matress wonderful! After a long day of driving this was a welcome stop. we will certainly stay here again.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review, September 11, 2012
Thanks for the great compliments! We try to exceed our guests expectations and are very glad to hear you had a wonderful stay with us :).
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Denver, Colorado
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 3, 2012

You never know what you are going to get at a highway hotel. This Holiday Inn was very nice! Very quiet rooms even though the hotel was almost full, nice mountain views and a comfy nicely sized room.

Downside: slow check-in process and a complimentary breakfast service at a a $120+ rate would be a nice extra amenity.

Room Tip: 3rd floor has the nicest views
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kepster1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribel S, Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review, September 18, 2012
Dear Kepster1980,

Thank you for your recent stay at our facility. Our team is very glad to hear that you had a great stay while in Trinidad. In consideration to your slow check in, we will be taking the adequate steps to ensure a more efficient check in process. We look forward to accomidating you next time you're in the area!
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Richmond Hill, Canada
Level Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 17, 2012

Hotel is virtually new and located at the south end of Trinidad. Room was very clean and very spacious. Pool area looked very nice although we didn't use the facility. Staff was very friendly and accomodating. Value of the money was definately seen. Highly recommended!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Garry42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribel S, Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review, September 18, 2012
Dear Garry 42,

We are please that you chose our facility to accomidate you and your family during your stay in Trinidad. We take pide in offering a safe and secure place for traveling families. A big thanks from all the staff at the hotel, we hope to see you again.
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houston
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 16, 2012

We stayed here because a friend recommended it as a good stopover from texas to northwestern colorado. What a nice surprise the Holiday inn in Trinidad is! We stayed here 25 years ago on our way to Denver and Steamboat Springs and remember the mexican food being really good and the hotel fine for a one night stay. Its not the same hotel. The Quality Inn moved into the property across the street, and Holiday Inn built a new hotel up the hill on the east side of the road with a view of the mountains about 4 years ago. Its a HUGE improvement. More like a Hampton Inn, but with a restaurant, which is a huge bonus when you've been on the road for 14 hours and really don't want to go back out. The room was clean and nice sized, the amenities in the bathroom (soaps etc) were better than ones in similar hotels (actually loved the lotion), decor is modern with clean lines. Kind of an upscale Holiday Inn I guess. The bed was terriffic, we both slept really well. Linens are higher end for this type of hotel.
We arrived right at Happy Hour at the restaurant (2 for 1 Stellas) so we dropped our bags and headed downstairs to watch the sunset and unwind on their patio with some bikers from Dallas who were doing the same and timing when the sun droppped. I asked the bar waiter to bring dinner menus outside, and he did - we went for the salads and both enjoyed our dinner. The bikers were unhappy that the waiter was not serving them and they were having to get their own drinks, but really i think it was because I talked to him before hand, and maybe he wasnt sure what to make of the other group. Our service was good, and the food was certainly better than fast food. The hotel is situated on I-25, and the patio is on the front of the property where people are arriving and parking cars; so its not perfect in terms of an outdoor patio, but really, compared to what we expected, a beer and a sunset over misty purple moutains and the ability to sit in a chair outdoors and enjoy all that after a really long day of driving? we were more than satisfied :)
Ask about the happy hour deal and how that works. Seems like the waiter charged us for the first 2 drinks and the 2nd two were free. we really only wanted one drink and split the deal between us, so ask first because we were sort of surprised when a second beer arrived with dinner.
Staff was great, front desk people went overboard to make us feel welcome, asked several times how everything was, and were very friendly and informative, answered questions straight up and promptly - I've stayed in 5 star hotels where the front desk staff didnt seem to know much of anything beyond how to run their monitor and direct you to the elevator, so the whole experience at this Holiday Inn went above and beyond what i was expecting. we've recommended it to our kids and will stay again.

Room Tip: we had a second floor king room with mountain view, which i think is slightly more. hotel really doe...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steamboatfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribel S, Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review, September 18, 2012
Dear Steamboatfan,

We are thrilled to hear the great review AND recommendation for our hotel! Thank you so much from each of our staff. We have enjoyed your visit and would like to invite you back for another stayover maybe in the winter to see some snowcaps on the mountains, and maybe with a cozy window seat in the restaurant. We have found joy in the services that we offer to each of our guests, and especially ones like yourself that found a 'surprize' in your stay with us. We look forward to booking another fantastic reservation with us again!!
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Fort Worth, Texas
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed August 11, 2012

We stayed at this property for one night on our way to Durango. The room and public areas were all new and clean. The kids also used the indoor pool which was nice. The room itself was a decent size and the sofa had a pullout bed which my son slept on. My wife and I did have a drink in the bar and the bartender was friendly. The weak areas for the hotel are it is very pricey, so if you have a chance, you may want to compare against other properties in the area. Also, we tried to have dinner and then breakfast in the restaurant there and both times they lost our business. We waited over 10 minutes to be seated and finally left to eat in town. They were not busy at all, but rather appear to be understaffed. It would have been nice to have a complementary continental breakfast available, especially for what they were charging for the rooms. This is not a bad option if staying in Trinidad but you may want to compare hotels before booking.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribel S, Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review, September 18, 2012
Dear ckeaton,

We appreciate your business an your choice to stay at our facility while passing through the area. As we take care in providing a clean, safe, and efficient stay, may we also take a moment to extend an apology to you and your family for the slow service in the restauraunt. In consideration to the slow service that you have unfortunately encountered we are taking proper steps in managing the guest seating and serving process to make a quick and easy meal experience. Again, from all the staff here, we'd like to thank you for your stay and for the feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Trinidad

Property: Holiday Inn Hotel & Suites Trinidad
Address: 3130 Santa Fe Trl, Trinidad, CO 81082-3760
Phone Number:
Location: United States > Colorado > Trinidad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Trinidad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Trinidad 3*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Newest Hotel & Suites in Beautiful Trinidad, Colorado Ideally situated in the foothills of the Sangre de Cristo Mountains near Trinidad State Junior College and historic, downtown Trinidad, the Holiday Inn Hotel & Suites Trinidad offers deluxe accommodations near popular Trinidad attractions and leading southern Colorado businesses. While lodging in Trinidad, Colorado, hotel guests enjoy visiting the Trinidad History Museum and the historic El Corazon de Trinidad downtown district. Outdoor recreation at Trinidad Lake State Park, the Trinidad Riverwalk and Cougar Canyon Golf Course, designed by Jack Nicklaus, can also be found less than eight miles away. Business travelers appreciate our comfortable Trinidad, CO accommodations near Halliburton, Coca-Cola, Maverick and Comcast. Over 1,700 sq. ft. of meeting space, a 24-hour business center and free high-speed, wireless Internet access are also available to meet our guests' professional needs. During your stay, we hope you will visit our Trinidad Peaks Restaurant. In the evening, be sure to join us during happy hour in our full-service Trinidad Peaks Lounge. An indoor, heated pool and whirlpool, and a well-equipped fitness center are also provided for your enjoyment. Gorgeous views of the Sangre de Cristos are free. As you plan your trip to southern Colorado, we invite you to explore our excellent Trinidad, CO hotel rates and make your reservations today. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Trinidad
Holiday Inn Trinidad
Trinidad Holiday Inn

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