Dear Guptaeti,
Thank you for choosing Pinnacle Grand Jomtien Resort and taking time to give us such detailed feedback.
As a service-oriented hotel chain, we are proud that you enjoyed our private beach, good massage and fast checking in.
At Pinnacle Grand Jomtien Resort, we offer a wide selection of exquisitely presented dishes. Our hotel offer products suitable for vegans that our staff can point out, but complete menus are not always available. Therefore, if your diet has any special characteristics or if you require meals with some kind of restriction: gluten free, lactose free, vegan…, we kindly encourages you to contact us after making your booking to ensure that there is a service available that meets your needs and to tell the hotel reception beforehand so that, on the day of your arrival, we have food with the right characteristics, since not all destinations have easy access to produce appropriate for these matter.
We sincerely hope that you would still consider staying with us in the future and give us a chance to demonstrate the high standards of guest service that are typical at our hotels.
Best Regards,
Ann Padilla
Asst Guest Relation Manager