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Review of Palmyra 4G

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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Telluride, Colorado

Reviews from our community

Average - based on 1 review
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Reviews from our community

San Diego
Level 6 Contributor
99 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Better and Worse than expected?”
Reviewed February 4, 2015 for a stay in January 2015
person found this review helpful

We stayed in this condo for a week in January, and had some real disappointments as well as some pleasant surprises. Unfortunately the disappointments outweighed the surprises, but I guess that's how it goes sometimes. I almost rated this as "poor," but know this property could be so much better with a little oversight, as it appears the management company doesn't pay a lot of attention to details. Some aspects of the condo were downright gross, including:

* The comforter on the bed was stained with, well, what can best be described as "significant evidence of climatic ecstasy between a man and a woman." Yuk. Off it went into the closet.

* Blankets that literally had dirt skid marks on them. Yuk again, but it was on the lower edges, wouldn't touch us, and we needed a blanket.

* Utensils that were actually covered in grease, glasses that were not cleaned, and pots/pans in the same condition. Really. We had to hand wash everything we before using it.

Other issues:

* Light bulbs that were missing or burned out.

* Conditioner was provided but not shampoo? That was just weird.

* THE STEAM SHOWER ISN'T A STEAM SHOWER! It's simply a bathtub/shower with a glass door instead of a curtain. Oh, and it takes forever to fill which you will need to do after a hard day of skiing given there is no Jacuzzi to use in the complex.

* Only one small ice tray?

Now for the good:

* The entertainment/TV system is awesome and includes a sound bar, Wii (with a few games and 2 controllers), DVD player (Blueray I think), HBO, Cinemax, and Netflix. It was great.

* The fireplace heats the whole place, so much in fact that I turned the heater off for our whole stay.

* The humidifier worked well, but should have been cleaned/sanitized (mold was growing inside which I discovered when I was emptying it to put it away.

* The views are great.

* Location is quiet and centrally located. We rented a locker on the mountain for our skis as we didn't want to haul them back and forth, but it's not too long a walk to the lifts.

I don't think we'd stay here again, but that's more because of the upkeep (or lack thereof) than the location.

Date of stay: January 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Location
Liked least: Upkeep
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 10, 2015
Dear Guest,

Thank you for sharing your feedback from your stay here in Telluride. It was great of you to point out the positives you experienced with the high tech TV, the views and the location, but we are saddened to hear your comments about our service. We are usually known for our level of cleanliness as well as our attention to detail. We are truly sorry for your experience and have met in length with our housekeeping team regarding our policies on cleanliness.
We certainly would love the opportunity to make this up to you so please feel free to contact us directly. We also hope you will give us another chance and return to stay with us very soon.

Warm Regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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