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“Nice place, but too noisy”
Review of New Sheridan Hotel

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New Sheridan Hotel
Ranked #4 of 11 Hotels in Telluride
Certificate of Excellence
Annapolis, Maryland
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Nice place, but too noisy”
Reviewed February 15, 2007

We spent a week here. Positives: Many. . . great location close to ski lifts, restaurants and shopping; friendly, helpful staff; charming, historic inn; clean, large room; free breakfast (including a fresh cooked option); hot drinks, cookies and fruit available throughout the day; reasonably priced compared to other places in Telluride. Negatives: bathroom small and in need of updating; NOISE FROM THE STREET AT NIGHT. Having read the reviews on TripAdvisor, we requested and were told that our room was in a quiet location (on the side of the building) but we were still woken multiple times on 3 or 4 nights from midnight to 2am by several people hanging around outside our window (and we wore earplugs!). Unfortunately, the noisy location outweighs the many positives and we won't stay here again. PS -- Our meal at the Chophouse was not one of the best. For better food and value, check out Rustico, La Marmotte or Cosmopolitan.

  • Stayed February 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank SammyK5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
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English first
Atlanta, Ga.
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 19, 2006

Staff was friendly and engaging, but not eager to please, except for the Italian morning waiter, who served a tasty, different, cooked breakfast every morning of our 3-day stay. Unusually for me, I tipped every morning. The lobby and room were charming and pleasant. We enjoyed readily accessible teas, coffee, fruit, ice and 1 internet-connected computer in the lobby. Although we found soothing and refreshing the mountain air that flowed into our room when we opened wide our hotel-front-facing windows, our sleep was disturbed by the drunken exiting bar patrons calling out amorous entrieties like juveniles. We'd eschew the street and mountain view and request quieter rooms in the back. Our king bed was firm and the bathroom plumbing, jacuzzi tub, and shower in good shape, but the room was somewhat cramped with our suitcases, backpacks, and camping gear. Management told us that most rooms were similarly sized. Maid service was timely and without complaint. We appreciated receiving without request bathrobes for going upstairs to the rooftop spas (2) after hiking and biking, which provided heartening mountain views in both directions. The New Sheridan Chop House downstairs is not to be missed, but make reservations. We'll stay elsewhere when we return in winter for skiing, but we won't miss at least one dinner at the Chop House. The hotel is very centrally located, but that's not very important because Telluride's pleasant to walk around and pretty flat and most of town is in walking distance from any other point.

  • Liked — Cooked breakfast, charming lobby and rooms, centrally located
  • Disliked — Noisy drunken exiting bar patrons every night in front of hotel
  • Tips/Secrets — Request rooms in the rear, not facing the front street
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank MiddleAgedSkierHiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 6, 2006

The New Sheridan was an excellent place. Right in the middle of downtown and walking distance to everything. The room was nice with a great bed. Staff was friendly and helpful and the breakfast each morning was excellent. The facility is recently remodled, fresh and clean with all the charm of the late 1800's. Rooftop hot tubs and cookies and coffee/tea availalbe all the time. The bar noise as mentioned in a previous review was no factor at all. I found it nice to be able walk downstairs and into one of the oldest bars in town. Very cool. Can't wait to return. By far the best value in town.

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 19, 2005

If you value your sleep avoid this joint at all costs! If you want to make a sot of yourself and annoy hotel guests with your drunken shouts into the wee hours of the night . . . then secure a reservation at your leisure—this is the place for you!
Let me explain. My wife and I made reservations for a one night stay at the New Sheridan. We arrived, parked in the center lane to check in and began to struggle with our heavy luggage. A Sheridan hotel employee observed my struggle and decided not to come to my aid. Meanwhile, my wife was at the desk registering us and asked the clerk if there was a problem with noise at night emanating from the hotel bar situated below the rooms on street side. The clerk said nothing in regard to her question but admitted that there was a “Tech Fest” in town with geeks who would be demonstrating a high-voltage, sparking device on the main drag in front of the hotel. This device would be making noise until about 9:30, which turned out to be the case.
We went to the Sheridan bar for a drink and asked the bartender about the Tech Fest. He ignored my question and immediately went to the other end of the bar to service a local customer. After pouring this guy a drink, he came back and took our order. We asked him again about the geeks and their spark machine and he finally said he didn’t know. We really felt welcome in the bar.
After an excellent meal in the Sheridan restaurant (even though we had to move to two other tables to avoid the sun coming through the window), we did a little sight seeing and decided to go to bed early because of our arduous 290 mile drive to Telluride. We were prepared for the Tech Fest noise and watched the festivities from our room’s window. When the event ended, we went to bed confident that we would sleep well.
And then hell broke loose.
At around eleven we were awaken by loud shouts coming from the bar below our room. I got up to close the windows to muffle the noise—to no avail. As the night and morning progressed, the noise got louder. We knew we were in for a sleepless night. The noise finally subsided with the closing of the bar around 2 AM.
Got up the next morning and groggily headed downstairs to partake of our continental breakfast. While there, we struck up a conversation with folks seated at a nearby table and immediately asked them how their sleep had gone. Everyone said fine but they mentioned the “noise situation” from the bar that they encountered on a previous visit to the hotel. Evidently, the “noise situation” is a chronic problem for those value their sleep . . . and a boon to town drunks, albeit wealthy town drunks. We were told that to avoid the “noise situation” that we should demand of the clerk to be put in a room far away from the bar.
I asked to see the manager before we left the Sheridan, but he wasn’t present. We informed the clerk of the “noise situation” and got an excuse bordering on indifference.
When I got home I wrote a letter to the hotel manager, the town marshal, the Telluride chamber of commerce and the hotel owners explaining the horror that was our stay at the New Sheridan. As of this date, I’ve heard from no one.
As I stated at the beginning of this diatribe, if you value your sleep avoid the New Sheridan unless you are able to convince the hotel clerk that you need a room away from the bar. And don’t expect the “friendly staff” to be very friendly at this hippest of hotels in Telluride. All this for only $200 per night!

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
22 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex,uk
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 28, 2005

The rooms here are a good size with enormous, very comfortable beds. Very friendly service, free tea/coffee/fresh fruit and cookies in reception and free internet. There's no immediate parking, but you can unload outside and then they give you a permit for on street parking a block away. We stayed over a weekend and there was a wedding on in the main bar so it was a bit noisy but not a problem, but don't bother with the Chop House on a Saturday night the service was appalling, which was a shame because when the food finally came it was good.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank fish47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, WI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 30, 2003

I have stayed at the New Sheridan each time I have gone to Telluride on motorcycle trips. It is truly a wonderful, relaxing way to take a few days off the cycle! I use the hotel as a "base camp" for day trips to Silverton, Durango, and northern New Mexico. My favorite restaurant is the Chop House which is immediately next door to the hotel. Wonderful varied menu, and I find it hard not to eat there each evening. The breakfast served by the hotel is a delight, and I had huevos rancheros with fresh strawberries and melon my last visit. Ray, the manager, will accomodate your every need, and I am already looking forward to my next trip in July '03. See you then!

Helpful?
5 Thank Eric308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Sheridan Hotel

Property: New Sheridan Hotel
Address: 231 West Colorado Avenue, Telluride, CO 81435
Phone Number:
Location: United States > Colorado > Telluride
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Telluride
#4 Family Hotel in Telluride
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Sheridan Hotel 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
Victorian, historic elegance in the heart of Telluride. The first Telluride hotel opened in 1891 as the "go-to place" for miners who struck it rich, completely restored and renovated in 2008, there are 26 historic rooms with all modern amenities, large suites overlooking main street. Period style furnishings, bedding, luxury baths and bathrobes. With the bustling, gourmet Chop House Restaurant, for breakfast, lunch, and dinner with the Parlor coffee house and the oldest bar in Telluride - still with its original fittings from 1895. 4 Diamond AAA Award. #1 North American Ski Hotel for Service as voted by Travel & Leisure 2011 and #5 Best Ski Hotel - again by Travel & Leisure 2011. Fitness room, hot tubs on the roof, Yoga studio next door, spa down the way, and discounts for adventures, while guests have a 4 block walk to the trails or the gondola. ... more   less 
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Also Known As:
New Sheridan Telluride
Hotel New Sheridan

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