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“hotel superior experience; snow not so much”
Review of New Sheridan Hotel

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New Sheridan Hotel
Ranked #3 of 11 Hotels in Telluride
Certificate of Excellence
Freeport, Maine
Level 1 Contributor
1 review
“hotel superior experience; snow not so much”
Reviewed January 30, 2013

The enjoyment of our several days in Telluride was given a big boost by staying at the New Sheridan, as there was a shortage of snow on the mountains. Hotel staff very available and eager to help. Rooms beautifully furnished and maintained; modern infrastructure with respectful historical touches. Location couldn't be better for both skiing and non-skiing family members. Many good and affordable restaurants as well as the mountain gondola just a short walk away.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Fredfrom207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, January 31, 2013
Thank you for your great comments about our team at our Telluride resort downtown, the hotel and its historic touches in a modern infrastructure.

I will pass on your kind words to the team. That is what they work for.

Best wishes,
Ray, your GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
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English first
pacific palisades, ca
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 23, 2013

We stayed at the New Sheridan Hotel for 10 days during the Christmas Holiday. The staff was very extremely friendly and accommodating. We needed to change our room 3 times during our stay due to our late booking. We simply loaded our suitcases and left our things hanging in the closet. The staff moved everything for us making it an easy transition.

The location of this hotel to restaurants, skiing, entertainment, etc. is perfect. We felt right at home instantly. Breakfast, Lunch and Dinner in the restaurant are all excellent and the service once again was wonderful.

We would highly recommend this Hotel and the Chop House to anyone visiting Telluride no matter what the season.

Room Tip: All the rooms are great. We would recommend the rooms on the street with a gorgeous view of the mou...
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  • Stayed December 2012, traveled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank conken7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, January 26, 2013
Dear Guest,

We remember your stay well. We are so sorry that we had to piece together your rooms for the 10 days, but we all had success and you were so very patient with the room movements.

I will pass your kind comments on to the team today.

We look forward to seeing you next year and please call us a little earlier so that we can for your 10 day stay into one room at our Telluride resort - "townie" style.

Best, Ray
GM
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Denver, Colorado
1 review
Reviewed January 14, 2013

I work in historic preservation and I was completely impressed with the integrity and quality of the historic preservation, combined with hip art, furniture, food, and beverages. They connected all the dots at the New Sheridan.

Mike

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 33388DefaultName
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, January 17, 2013
Dear Mike,

Thank you for noticing the care that has gone into the historic yet "hip" experience here at the New Sheridan.

The designer will be pleased that you take note - as will all the team who wok to make us the hub of Telluride life.

Thanks, Ray, GM
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Vancouver, Canada
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 9, 2013

Beautiful old building, refurbished. Our room was beautiful, comfortable and affordable. The bed was a king size, comfortable mattress and linens. The windows were huge and opened to let in the fresh mountain air. Our room was on the second floor but it was an inner room and very quiet. The bathroom was clean and spacious with a separate heater from the bed room. Large flat screen TV, no coffee makers, no fridges.
Outdoor hot tub on the upper floor, hot and welcoming,
Overall a very good experience, nice front desk staff, very helpful and welcoming.
We ate in the restaurant, food was good, but expensive and wine was ridiculously overpriced,
Good service, nice atmosphere,

Room Tip: Right in the heart of town. Great location. Get a room on the 3 rd floor, inner room if possible, ba...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, January 17, 2013
Thank you for your reflections on your comfort and the size of the rooms at our Telluride resort downtown - along with the large bathroom and the roof hot tubs overlooking the peaks.

Do you mind if I reflect on your sense that our wines are pricey?

The next time you are back, please contact me, Ray, or the restaurant manager, Corey, and we will assist you in locating the delicious lower priced wines (usually French) on our list.

We have been honored with the prestigious Wine Spectator Award of Excellence for many, many years running.

It is important to our restaurant to have an eclectic, unique wine list. We believe it is quite fairly priced, ensure our mark ups are appropriate and compare our pricing with our competitors here in town. Now, we are an isolated mountain town and supplies do cost us more than if we were in a large town - but then we wouldn't be Telluride.

Thanks for your comments,
Ray, GM
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Sydney, Australia
Level 6 Contributor
1,481 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 637 helpful votes
Reviewed January 4, 2013

Had the pleasure of two nights here and if there had been snow up top it would have been fantastic ! But that's not the Hotels fault. My only small gripe was no fridge , come on guys, you could fit a small one in the closet and not detract from the rooms ambiance. On the rooms and Hotel it is Old Style , Great Location, 2 blocks from the Gondola, has a Funky Bar , Pricey Chop House , Beautiful large roooms and well appointed , Hot Tubs and Ski Room. The staff were very helpful and genuinely friendly , most pleasant ! Waking up looking out at that beautiful Mountain view was a big plus and put a smile on the dial for the day. Will be back hopefully in early 2014 !!

Room Tip: You can't go past the Mountain view rooms.
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  • Stayed November 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Skeney57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, January 6, 2013
Dear Guest

Thanks for telling us about your fine experience with the large rooms and genuine, friendly staff at our Tellruide hotel.

I note your point about fridges in the room and we continue to ponder how best to do this and keep the design qualities of the rooms.

Thanks much,
Ray, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Level 3 Contributor
10 reviews
9 hotel reviews
Reviewed January 3, 2013

Loved the hotel and the rooms were very spacious. The location is unbeatable and the staff was also great and very helpful and friendly. My one complaint is the noise from the street and upstairs hotel rooms... One night it sounded like the room above was having a furniture moving party! They do provide guests with noise blocking machines that are helpful to block the other sounds. The Chop Hose restaurant is excellent for breakfast and dinner!

Room Tip: Try and get a room on the 3rd floor
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abby H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, January 5, 2013
Thank you for your kind comments about our Telluride hotel as having spacious rooms and friendly staff. We certainly strive for that. Concerning your noisy night with a room above you, please jsut give us a call and we'll be glad to ask for courtesy.

Our thanks,
Ray, GM
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Bloomington, Indiana
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 27, 2012

My girl and I checked in the night before Thanksgiving. The hotel and indeed the whole town was just reopening after an autumn lull with the ski resort set to open on Thanksgiving. We stayed 4 nights and took advantage of a buy 3 get one free deal from the New Sheridan web site. We chose a 3rd floor Pandora room, which was plenty big, had a decent view of the box canyon, windows that open, a large and beautiful 5 drawer dresser, a wonderful bathroom. Really, the room could not have been nicer, or more pristine. The feel of this place is old Telluride and it really matches the vibe of the town. It's a perfect location two blocks from about anything you could want. Every single person we met on the staff seemed delighted that we were there. I'm sure that was partly just the excitement of the new season, but it's clear that this is a well managed property. There was a bit of noise on Saturday night, not too bad. They provide a white noise machine (that we didn't try) and earplugs (which worked fine). I will not consider staying anywhere else on future trips to Telluride.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Psychedelic_Doughboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, November 29, 2012
And it was such a pleasure to have you both.

We are so grateful that you cared for all the things that we have strived to give our guests as our brand of Telluride hotel hospitality.

We are honored that you feel our team made your stay such a personable one.

Best wishes,
Ray,
Your GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Sheridan Hotel

Property: New Sheridan Hotel
Address: 231 West Colorado Avenue, Telluride, CO 81435
Phone Number:
Location: United States > Colorado > Telluride
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Telluride
#4 Family Hotel in Telluride
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — New Sheridan Hotel 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
Victorian, historic elegance in the heart of Telluride. The first Telluride hotel opened in 1891 as the "go-to place" for miners who struck it rich, completely restored and renovated in 2008, there are 26 historic rooms with all modern amenities, large suites overlooking main street. Period style furnishings, bedding, luxury baths and bathrobes. With the bustling, gourmet Chop House Restaurant, for breakfast, lunch, and dinner with the Parlor coffee house and the oldest bar in Telluride - still with its original fittings from 1895. 4 Diamond AAA Award. #1 North American Ski Hotel for Service as voted by Travel & Leisure 2011 and #5 Best Ski Hotel - again by Travel & Leisure 2011. Fitness room, hot tubs on the roof, Yoga studio next door, spa down the way, and discounts for adventures, while guests have a 4 block walk to the trails or the gondola. ... more   less 
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Also Known As:
New Sheridan Telluride
Hotel New Sheridan

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