We were so excited to go the ranch and were incredibly disappointed. The dirtiness and lack of service was shocking for a hotel with such a high prices. Upon arrival the women's Lobby bathroom was dirty and had trash all over the floor and counter. While in our cabin, my son was washing us hands and spilled water on the floor, I whipped it up with a towel and the towel turned black! It was so dirty my husband thought the grout was coming off the floor. I did the same thing in the living room and the towel was also black. We called the front desk and they offered to move us to another room and we got a key to see it and it was completely dirty also. In addition there were bugs in the towels put out by housekeeping and the toilet was do dirty I am not sure it had ever been clean. While at the pool I was enjoying the hot tub only to discover a bunch of dirty used band aids.
The service was slow and the food was not good, I felt like we were bring served by zombies- no energy and no personality! Things are very overpriced. We went to stables for a pony ride only to find out it cost $40! The stable manager seemed put out that we were there and asked where If I were staying at the ranch in a very unfriendly way. She told me she didn't have time to give a pony ride because she had "things to do" and went in her office and closed the door. We checked out the next day. The location has a pretty view but so do millions of places in colorado. I would not recommend staying here if you like a clean place and good service.
- Official Description (provided by the hotel):
- Devil’s Thumb Ranch is an environmentally friendly year-round Ranch resort and spa offering rustically upscale accommodations, fine dining and an array of winter and summer outdoor and wilderness recreation activities including Nordic skiing, flyfishing and horseback riding. Located in the Colorado Rocky Mountains, 65 miles west of Denver, 10 minutes from Winter Park. Our Ranch encompasses 6000 acres at the foot of the Continental Divide in the beautiful Ranch Creek Valley of Grand County. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com and Jetsetter so you can book your Devil's Thumb Ranch Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Devil`s Thumb Ranch Hotel Tabernash